Magic xpi Integration Platform vs. Zapier

In our experience, the product performs really well when interfacing systems with ERP's through SQL server database tables, but we've even made some interfaces with the web service functionality included with the magic xpi integration platform. Also, we've made some SAP Business One - SAP Business One interfaces, for copying information from one company to another.

Incentivized

If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.

Incentivized

• The UI is really simple to use, you have source / destination mapping for the items.
• The scheduler gives you a lot of options when executing the models.
• The error handling is usually pretty good and the errors can be corrected fast.

Incentivized

• Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
• Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
• Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
• Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.

Incentivized

• Although the scenarios may be online, the main service usually freezes and the processes can't transact any data. With a single restart of the service, the processes will be functioning again.
• The support for more applications would be nice, even though there is a nice number of them.
• The licensing for the software may be a little confusing.

Incentivized

• Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
• Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
• Communication when support is actually needed basically doesn't happen

Incentivized

Zapier is now very much an integral part of our business and we could not operate without it!

Incentivized

The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).

Incentivized

Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.

Incentivized

Honestly, we have only used and evaluated magic xpi platform because of the recommendation of our SAP Business One main supplier, who has previously used the platform for their developments. So far, we have no regrets with the acquisition of the platform and we are very happy with it's performance until now.

Incentivized

We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.

Incentivized

• The implementation time for this kind of projects has been greatly reduced.
• Certifying an In-House resource in the Magix xpi platform is probably the best option, considering all of the projects that can be developed in the future without the need of an external consultant.
• The processes that have been automatized with the Magic xpi platform helped reduced human error and the time those processes took to finish.

Incentivized

• It has saved me the money in hiring an administrative assistant
• It also saved me the time it took to do these tasks
• It also allowed me to automate things that increased my lead generation
• It also allowed me to automate several processes

Incentivized