Mailshake vs. Salesforce Inbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mailshake
Score 8.6 out of 10
N/A
Mailshake is a suite of tools for teams sending sales emails, including pre-written emails, follow-up scheduling and send controls, merge fields and customization / personalization, in-built monitoring, and both an API and Zapier integrations, notably with Gmail and Google Suite.
$50
per month
Salesforce Inbox
Score 7.9 out of 10
N/A
Salesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…
$25
per month per user
Pricing
MailshakeSalesforce Inbox
Editions & Modules
Email Outreach
$50.00
per month
Sales Engagement
$99.00
per month
Essentials
$25
per month per user
Professional
$75
per month per user
Enterprise
$150
per month per user
Unlimited
$300
per month per user
Offerings
Pricing Offerings
MailshakeSalesforce Inbox
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
MailshakeSalesforce Inbox
Top Pros
Top Cons
Best Alternatives
MailshakeSalesforce Inbox
Small Businesses
Mailtrack
Mailtrack
Score 8.3 out of 10
Mailtrack
Mailtrack
Score 8.3 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.3 out of 10
Mailtrack
Mailtrack
Score 8.3 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.3 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MailshakeSalesforce Inbox
Likelihood to Recommend
9.0
(9 ratings)
9.7
(5 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.8
(3 ratings)
-
(0 ratings)
User Testimonials
MailshakeSalesforce Inbox
Likelihood to Recommend
Mailshake
Mailshake is great for cold prospecting and drip email campaigns. I do not think Mailshake is well-suited for hyper-personalized one-to-one emailing.
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Salesforce
When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
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Pros
Mailshake
  • It has an email editor which is easy to use.
  • Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
  • Campaign and List management are also good
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Salesforce
  • Excellent response time.
  • Extensive notifications for all parties.
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Cons
Mailshake
  • Mailshake works only with Gmail/G Suite accounts.
  • The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
  • Missing starts about the total number of opens of an email (it is only tracked once).
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Salesforce
  • Reports
  • Reminders
  • If [there is] too much data, bugs sometimes occur.
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Usability
Mailshake
I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.
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Salesforce
No answers on this topic
Support Rating
Mailshake
Mailshake support is outstanding, and they provide an excellent knowledge base for its users. If you have any issues, they respond ASAP without delay.
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Salesforce
No answers on this topic
Alternatives Considered
Mailshake
For more advanced email campaigns, I use ActiveCampaign and the email sending provider because it gives more control and options related to the drip rules. Besides that, for simple campaigns that need to be followed up in a great, quick, and simple way, Mailshake is perfect from my point of view.
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Salesforce
While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
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Return on Investment
Mailshake
  • Time savings by automating the lead generation process.
  • Improved open rates of email campaigns resulting in more conversations started and better ROI.
  • Professional approach makes our company and brand more reputable.
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Salesforce
  • Time is money! This makes it much faster for me to contact more prospects.
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ScreenShots