TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MaintainX

    Score9.6 out of 10
    N/AMaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.

    $25

    per month per user

    Verizon Connect

    Score6 out of 10
    N/AVerizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.

    $40

    per vehicle/per month

    Pricing
    MaintainXVerizon Connect
    Editions & Modules
    Essential
    $25
    per month per user
    Premium
    $75
    per month per user
    Enterprise
    Custom Pricing
    Verizon Connect
    $40.00
    per vehicle/per month
    Offerings
    Pricing Offerings
    MaintainXVerizon Connect
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual commitment.—
    More Pricing Information
    Community Pulse
    MaintainXVerizon Connect
    Considered Both Products
    MaintainX
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    29%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    41%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    53%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    53%
    Implementation went as expected
    9 Answers
    User Ratings
    MaintainXVerizon Connect
    Likelihood to Recommend
    10.0
    (14 ratings)
    1.3
    (18 ratings)
    Usability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (6 ratings)
    User Testimonials
    MaintainXVerizon Connect
    Likelihood to Recommend
    MaintainX
    MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    For overall fleet management, maintenance scheduling, employee tracking and equipment tracking this service seems like it is an all in one package that hit all the check boxes my firm needed.

    The issue is lack of hardware and software updates and support, and what appears to be an over taxed cell network that is not allowing any of these devices to work correctly.
    Read full review
    Pros
    MaintainX
    • Captures and retains vital information on work carried out on our equipment.
    • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
    • allows us to input photographs and even videos on tasks completed.
    • Provides functionality to create and follow specific procedures.
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Transit temperature monitoring - Verizon Connect allows us to fill in previously missing temperature information for food products in transit.
    • Vehicle location monitoring - While not our primary goal, we are able to use Verizon Connect to see if any of our vehicles has stopped for an excessive amount of time. This helps us ensure safety of our vehicle drivers.
    Incentivized
    Read full review
    Cons
    MaintainX
    • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
    • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
    • Pricing is confusing and the way that they have their billing set up is strange.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Contractor install is very cumbersome, inconvenient, and causes downtime.
    • Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
    • Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
    • Lots of problems are "sent to development."
    Incentivized
    Read full review
    Usability
    MaintainX
    From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Support Rating
    MaintainX
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
    Incentivized
    Read full review
    Alternatives Considered
    MaintainX
    EMaint was limited as to what it could do on the mobile side. MaintainX was built on a mobile platform and is a mobile-first system, with full functionality on both mobile and desktop. MaintainX has increased our usability for all of our technicians.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    Verizon is more precise with GPS, but the easy installation and quick onboarding make Motive the winner. Verizon connect has better accuracy and less chance of removal, but the interface set up take away from its ease of use. Motive is easily installed and can be transferred between vehicles that Verizon connect cannot.
    Incentivized
    Read full review
    Return on Investment
    MaintainX
    • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
    • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
    • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Costly compared to other GPS programs.
    • Tied to long term contracts. Representatives do not know how to cancel service.
    • Must wait until the end of the contract to request cancellation. If you miss date, you are tied to another 3 years.
    Read full review
    ScreenShots

    MaintainX Screenshots

    Screenshot of the work order screenScreenshot of inspectionScreenshot of equipment maintenanceScreenshot of regulatory checksScreenshot of cost saving insightScreenshot of parts ordering