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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Palo Alto Networks WildFire

    Score9 out of 10
    N/APalo Alto Network’s WildFire is a malware prevention service. It specializes in addressing zero-day threats through dynamic and static analysis, machine learning, and advanced sandbox testing environments.N/A
    Pricing
    MalwarebytesPalo Alto Networks WildFire
    Editions & Modules
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    No answers on this topic
    Offerings
    Pricing Offerings
    MalwarebytesPalo Alto Networks WildFire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.—
    More Pricing Information
    Community Pulse
    MalwarebytesPalo Alto Networks WildFire
    Considered Both Products
    Malwarebytes
    No answer on this topic
    Palo Alto Networks
    Chose Palo Alto Networks WildFire
    We started using a Palo Alto firewall and then continued to stay with their products. They work well with each other so growing is not a burden. The reporting is clear so clients and "check signers" can see the value in our protection. The threat intelligence feature which …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    MalwarebytesPalo Alto Networks WildFire
    Small Businesses
    Norton 360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Norton Small Business
    Score6.1 out of 10
    Trellix Intelligent Sandbox
    Score7.1 out of 10
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    Trellix Intelligent Sandbox
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalwarebytesPalo Alto Networks WildFire
    Likelihood to Recommend
    8.3
    (54 ratings)
    8.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    7.8
    (5 ratings)
    7.0
    (2 ratings)
    Support Rating
    8.9
    (9 ratings)
    9.0
    (2 ratings)
    User Testimonials
    MalwarebytesPalo Alto Networks WildFire
    Likelihood to Recommend
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
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    Palo Alto Networks
    Palo Alto Networks WildFire is highly effective in enterprise environments where detecting zero-day threats and unknown malware is critical. Small businesses may find the cost of advanced subscriptions prohibitive, especially if they only need basic protection. Much of our infrastructure is OT and Palo Alto Networks WildFire is cloud dependent so cannot be used where we have air-gapped systems.
    Incentivized
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    Pros
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
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    Palo Alto Networks
    • This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
    • Worked very well with existing Palo Alto devices.
    • Another huge plus is the simplicity of managing and ease of scalability.
    • Its cost is competitive with similar/like products available.
    Incentivized
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    Cons
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
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    Palo Alto Networks
    • Cost
    • I would personally like to see more JSON support in the API rather than XML, but that's being very nitpicky
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    Likelihood to Renew
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
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    Palo Alto Networks
    It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
    Incentivized
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    Usability
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
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    Palo Alto Networks
    It is a great product that has definitely improved our security posture, however it does require quite a bit of training and time spent customizing for the environment. We had several difficulties in deployment but Palo Alto support was able to help us work through the problems that we were not able to figure out on our own.
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    Support Rating
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
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    Palo Alto Networks
    PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
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    Alternatives Considered
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
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    Palo Alto Networks
    WildFire from Palo Alto Networks provides security with very little overhead. With AutoFocus, they’ve got threat intelligence built right in. That way, it can prepare us to react swiftly when a significant danger is identified and dealt with as soon as possible. They introduced firewalls that are aware of applications and can make use of Wildfire. It sped our ability to respond to emerging threats up because of this game-changing development.
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    Return on Investment
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
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    Palo Alto Networks
    • We've had one or two malware files that were blocked by Wildfire. We use it occasionally to check unusual or unexpected files. Hard to monetize ROI, because we don't know what the impact would have been if the file made it through.
    • We pay significantly for the Wildfire licenses, but given the potential impact to our business, we feel it is worthwhile. Figure costs are somewhere around $1,500 per year per firewall for a mid-range model. Can be higher or lower for different sized firewalls. Onsite appliance was somewhere between $50-100K, which was too much for us, so we use the cloud model.
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