Likelihood to Recommend Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Read full review Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Read full review Pros Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more. Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website) Read full review This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices. Worked very well with existing Palo Alto devices. Another huge plus is the simplicity of managing and ease of scalability. Its cost is competitive with similar/like products available. Read full review Cons One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly. There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future. Read full review WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits. More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup. It's quite pricey, and there's no warning choice for performance on the cloud. Read full review Likelihood to Renew The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Read full review It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Read full review Usability When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Read full review Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Read full review Support Rating I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Read full review PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Read full review Alternatives Considered Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Read full review We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while
TippingPoint IPS is a more dedicated product. Caveat: I used
TippingPoint over 5 years ago, so things may have changed.
Read full review Return on Investment Positive Impact: Have not had to remediate malware/virus infections since installed. Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack. Read full review As we all know the product of Palo Alto is little bit expensive but its performance is far better than any of its competitors. So as I previously mentioned, Palo Alto should not sell WildFire Licence seperately. If the firewall is internet facing then only we should buy WildFire Licence. WildFire Licence is not necessary for internal firewall. If you are planning to buy a firewall for internal network where your traffic is not going towards internet so no need to buy WildFire Licence. Read full review ScreenShots