28 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

ManageEngine OpManager

If you find that instant alerts, bandwidth usage per port and connections, custom reports and central console monitoring are of use then this is the product you need for network monitoring. OpManager is a tool that gives you great monitoring and is simple to setup, gives you great options for workflow or custom monitors.
Mike Maner | TrustRadius Reviewer

Symantec Server Management Suite

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
Ben Liebowitz | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

ManageEngine OpManager
8.2
Symantec Server Management Suite
Automated network device discovery
ManageEngine OpManager
8.9
Symantec Server Management Suite
Network monitoring
ManageEngine OpManager
8.9
Symantec Server Management Suite
Baseline threshold calculation
ManageEngine OpManager
7.6
Symantec Server Management Suite
Alerts
ManageEngine OpManager
9.4
Symantec Server Management Suite
Network capacity planning
ManageEngine OpManager
7.6
Symantec Server Management Suite
Packet capture analysis
ManageEngine OpManager
7.7
Symantec Server Management Suite
Network mapping
ManageEngine OpManager
7.0
Symantec Server Management Suite
Customizable reports
ManageEngine OpManager
8.1
Symantec Server Management Suite
Wireless infrastructure monitoring
ManageEngine OpManager
8.1
Symantec Server Management Suite
Hardware health monitoring
ManageEngine OpManager
8.5
Symantec Server Management Suite

Pros

ManageEngine OpManager

  • Reports
  • Automation
  • Alarms
  • Network discovery
  • Many MIBS aviable
Daniel J. Canto Bonilla | TrustRadius Reviewer

Symantec Server Management Suite

  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
Anonymous | TrustRadius Reviewer

Cons

ManageEngine OpManager

  • It would be good if they would update more often. Upgrade history seems to be slowing on new versions/features the last couple of years.
Ray Koch | TrustRadius Reviewer

Symantec Server Management Suite

  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
Ben Liebowitz | TrustRadius Reviewer

Support Rating

ManageEngine OpManager

ManageEngine OpManager 8.7
Based on 3 answers
You can call or email support, they are responsive and fast to reply. ManageEngine has a knowledge base that is full of support topics, almost any issue can be resolved in it.
Mike Maner | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

ManageEngine OpManager

Versatility and tool information.
Daniel J. Canto Bonilla | TrustRadius Reviewer

Symantec Server Management Suite

The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
Anonymous | TrustRadius Reviewer

Return on Investment

ManageEngine OpManager

  • It is quite a bit cheaper than SolarWinds competing solutions and offers an overall better value.
Ray Koch | TrustRadius Reviewer

Symantec Server Management Suite

  • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
  • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
  • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
Ben Liebowitz | TrustRadius Reviewer

Screenshots

Symantec Server Management Suite

Pricing Details

ManageEngine OpManager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$245*

* per installation

Symantec Server Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ManageEngine OpManager
8.7
Symantec Server Management Suite
7.0

Support Rating

ManageEngine OpManager
8.7
Symantec Server Management Suite

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