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IBM MaaS360 vs. ManageEngine Mobile Device Manager Plus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MaaS360

    Score8 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    ManageEngine Mobile Device Manager Plus

    Score9.5 out of 10
    N/AThe ManageEngine Mobile Device Manager Plus application is an enterprise mobile device management (MDM) solution.

    $64

    per month (50 devices)

    Pricing
    IBM MaaS360ManageEngine Mobile Device Manager Plus
    Editions & Modules
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Mobile Device Manager Plus - Cloud
    $64
    per month 50 devices
    Mobile Device Manager Plus - On-Premise
    $495
    per year 50 devices
    Offerings
    Pricing Offerings
    IBM MaaS360ManageEngine Mobile Device Manager Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for higher volumes available online at ManageEngine's official pricing page.
    More Pricing Information
    Community Pulse
    IBM MaaS360ManageEngine Mobile Device Manager Plus
    Considered Both Products
    IBM
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine Mobile Device Manager Plus
    MaaS360 is very comparable and was the solution we had in place prior to moving to ManageEngine Mobile Device Manager Plus. I've also used MaaS360 at a prior position, and it does work fairly well. I believe they have very similar feature sets (at least what I recall from last …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    41 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    29 Answers
    100%
    Implementation went as expected
    7 Answers
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    User Ratings
    IBM MaaS360ManageEngine Mobile Device Manager Plus
    Likelihood to Recommend
    8.0
    (51 ratings)
    9.5
    (10 ratings)
    Likelihood to Renew
    9.6
    (5 ratings)
    8.0
    (1 ratings)
    Usability
    8.2
    (3 ratings)
    8.2
    (5 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (32 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (35 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM MaaS360ManageEngine Mobile Device Manager Plus
    Likelihood to Recommend
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    An amazing solution for an organisation of up to 25 devices as they offer a free subscription. You could use this to trial the product at your organisation. The perfect fit for any size of organisation with the software being simple enough for non-technical staff to be able to deploy and manage devices.
    Read full review
    Pros
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Geo tracking: once the mobile app is installed, the phone checks in to our cloud management console and we can ping the location of the device easily.
    • Lost/stolen device: when a device is lost or stolen, we can make the phone make a sounds to help in finding it or perform a complete wipe to remove any sensitive data.
    • App management: they make it easy to add mobile apps that can automatically be pushed out to all of the managed devices. It is easy to control what apps you want to have immediately installed, apps you want to make available, or apps you want to block.
    Incentivized
    Read full review
    Cons
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Documents are sorted by some random order by default, users need to manually select "sort by A-Z", and even by doing so, coming out of documents and back in will reset the order to the random one. Would be amazing if A-Z was default, or if I could find out what this default order was to edit the files accordingly.
    • Playing audio files from the app is approached as if it was a video: if you come out of the app or lock the screen, the audio will stop. Would be great if it could act like music apps and keep playing with locked screen.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    We would be very likely to renew unless there were unforeseen changes to our budget.
    Incentivized
    Read full review
    Usability
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Overall, I like using MDM as the GUI is greatly easier to use. The navigation is very simple, as you can find your way using multiple routes. I like how the opening dashboard shows devices and users, so you can see your numbers grow or shrink.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Performance
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Support Rating
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Online Training
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Implementation Rating
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Alternatives Considered
    IBM
    Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    After exploring some MDM system, we choose ManageEngine Mobile Device Manager Plus as the out-of-the-box features and functionalities meet our business needs, reasonable license cost, reputable company, and provide good supports.
    Read full review
    Scalability
    IBM
    IBM Congos Analytics has a steep learning curve, but once mastered, Congos can handle massive datasets and complex, multi-tiered reporting. Thousands of users are no problem. A downside is the complexity of the inital setup of this "all in one" tool, what might affect the deployment time.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Professional Services
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Return on Investment
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Positive : Reduced data breaches, improved compliance, and secure mobile access can lead to cost savings
    • Positive : Secure and easy access to corporate resources on mobile devices can improve employee satisfaction
    • Negative :Us Still needs improvement, Training is must before usage
    Read full review
    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types

    ManageEngine Mobile Device Manager Plus Screenshots

    Screenshot of Mobile Device Manager Plus HomepageScreenshot of Device ManagementScreenshot of ProfilingScreenshot of Device Enrollment