ManageEngine RMM Central vs. Progress WhatsUp Gold

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine RMM Central
Score 9.0 out of 10
N/A
What is RMM Central? RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central’s holistic approach ensures that resources and efforts are minimized and return on investment is maximized. RMM Central helps MSPs monitor devices such as routers, switches, firewalls,…
$24
per year
Progress WhatsUp Gold
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A
Pricing
ManageEngine RMM CentralProgress WhatsUp Gold
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ManageEngine RMM CentralProgress WhatsUp Gold
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
ManageEngine RMM CentralProgress WhatsUp Gold
Top Pros

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Top Cons

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SolarWinds Network Configuration Manager (NCM)
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Score 8.8 out of 10
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User Ratings
ManageEngine RMM CentralProgress WhatsUp Gold
Likelihood to Recommend
9.0
(1 ratings)
8.3
(13 ratings)
Support Rating
-
(0 ratings)
4.2
(2 ratings)
User Testimonials
ManageEngine RMM CentralProgress WhatsUp Gold
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
It's well suited in case of asset management along with monitoring of hardware and softwares. Performance monitoring for Middleware platform is another factor of using it but sometimes alerts got malfunctioned in our scenario which cab be due to multiple reasons along with hardware requirements. We got difficulty creating redundant monitors for few of the assets. But overall it's good
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Progress Software Corporation
[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Reporting at granular level
  • Adding monitors
  • Add grooving scripts
  • Alerts
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Progress Software Corporation
  • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
  • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
  • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Integration with legacy systems
  • More flexibility for notifications
  • Improvement for process related tasks
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Progress Software Corporation
  • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
  • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
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Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Progress Software Corporation
We have never had an issue with support. It has always been quick and understandable
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's unique experience to use this.
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Progress Software Corporation
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Resource management
  • Risk mitigation
  • Manage engine timely support
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Progress Software Corporation
  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
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ScreenShots

ManageEngine RMM Central Screenshots

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Progress WhatsUp Gold Screenshots

Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties