ManageEngine Site24x7 vs. OpenManage Integration for VMware vCenter

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

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When you start deploying dell servers that caters VMWares, [OpenManage Integration for VMware vCenter] is very useful, aside from your main monitoring system, this platforms does the job well. [Its] centralized management of VMWare devices including dell switches, dell storage such as SAN. By this you can group devices or set of devices per branches so you can monitor outages, down time of a device.

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• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

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• manage full server infrastructure
• virtualization
• system alerts and updates
• GUI
• user friendly

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• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

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• Very basic functionality
• Could benefit from being more detailed and flexible

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I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

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The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

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I'm not sure any other product can interact and update Dell hardware firmware other than this one. I think it should be free if you own Dell hardware, but the cost is minimal.

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• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

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• This is very useful if you have dell products
• Not suitable for other vendor

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info