TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Site24x7

    Score10 out of 10
    N/ASite24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.

    $9

    10 monitors

    Splunk Enterprise Security

    Score8.3 out of 10
    N/ASplunk Enterprise Security is an analytics-driven SIEM that helps to combat threats with actionable intelligence and advanced analytics at scale.N/A
    Pricing
    ManageEngine Site24x7Splunk Enterprise Security
    Editions & Modules
    Starter
    $9.00
    10 monitors
    Pro
    $35.00
    40 Monitors
    Classic
    $89.00
    100 Monitors
    Elite
    $225.00
    250 Monitors
    Enterprise
    $449.00
    500 Monitors
    Enterprise Plus Web
    $899.00
    2500 Monitors
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine Site24x7Splunk Enterprise Security
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1 monitorsNo setup fee
    Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.—
    More Pricing Information
    Community Pulse
    ManageEngine Site24x7Splunk Enterprise Security
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    99%
    Would buy again
    109 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    94%
    Delivers good value for the price
    90 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    94%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    91%
    Lived up to sales and marketing promises
    80 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    91%
    Implementation went as expected
    90 Answers
    Features
    ManageEngine Site24x7Splunk Enterprise Security
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ManageEngine Site24x7 and Splunk Enterprise Security
    Feature
    ManageEngine Site24x7
    8.4
    11 Ratings
    1% above category average
    Splunk Enterprise Security
    -
    Ratings
    Remote monitoring9.111 Ratings00 Ratings
    Network device monitoring7.58 Ratings00 Ratings
    Multiple Server Monitoring8.610 Ratings00 Ratings
    Multi-device monitoring8.08 Ratings00 Ratings
    Automated alerts and notifications9.011 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ManageEngine Site24x7 and Splunk Enterprise Security
    Feature
    ManageEngine Site24x7
    7.4
    9 Ratings
    7% above category average
    Splunk Enterprise Security
    -
    Ratings
    Policy-based automation7.49 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of ManageEngine Site24x7 and Splunk Enterprise Security
    Feature
    ManageEngine Site24x7
    8.5
    10 Ratings
    7% above category average
    Splunk Enterprise Security
    -
    Ratings
    Performance data reports8.110 Ratings00 Ratings
    Customizable reporting8.410 Ratings00 Ratings
    Data visualization8.88 Ratings00 Ratings
    Risk analysis8.67 Ratings00 Ratings
    Security
    Comparison of Security features of ManageEngine Site24x7 and Splunk Enterprise Security
    Feature
    ManageEngine Site24x7
    6.6
    2 Ratings
    10% below category average
    Splunk Enterprise Security
    -
    Ratings
    Antivirus and malware management6.62 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of ManageEngine Site24x7 and Splunk Enterprise Security
    Feature
    ManageEngine Site24x7
    -
    Ratings
    Splunk Enterprise Security
    8.4
    107 Ratings
    6% above category average
    Centralized event and log data collection00 Ratings7.1105 Ratings
    Correlation00 Ratings8.9104 Ratings
    Event and log normalization/management00 Ratings8.9105 Ratings
    Deployment flexibility00 Ratings7.9106 Ratings
    Integration with Identity and Access Management Tools00 Ratings8.9101 Ratings
    Custom dashboards and workspaces00 Ratings9.8107 Ratings
    Host and network-based intrusion detection00 Ratings7.9101 Ratings
    Data integration/API management00 Ratings7.9103 Ratings
    Behavioral analytics and baselining00 Ratings8.899 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings7.9100 Ratings
    Response orchestration and automation00 Ratings7.992 Ratings
    Reporting and compliance management00 Ratings8.9100 Ratings
    Incident indexing/searching00 Ratings8.0106 Ratings
    Best Alternatives
    ManageEngine Site24x7Splunk Enterprise Security
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    LogicMonitor
    Score8.9 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine Site24x7Splunk Enterprise Security
    Likelihood to Recommend
    8.6
    (13 ratings)
    7.1
    (109 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (4 ratings)
    Support Rating
    8.0
    (2 ratings)
    7.3
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (98 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    ManageEngine Site24x7Splunk Enterprise Security
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    [Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
    Incentivized
    Read full review
    Cisco
    Based on my experience, Splunk is a strong git for some environments and a poor match for others. The distinction is primarily based on infrastructure complexity and budget. It's perfect for large enterprises with a mix of on-prem/cloud infrastructure. It's not a perfect match for small teams with restricted resources.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Very clean website UI. Tests are well categorized and navigation is very simple.
    • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
    • The cost of the platform is very cheap and the cost also scales at a low amount.
    • No on-premise footprint. All cloud-based.
    Incentivized
    Read full review
    Cisco
    • Writes Powerful Queries: The queries that can be written using the Splunk Query Language are very powerful and highly customizable to meet every need. Ex: Writing queries to search the intersection of two different sources like Network and Endpoint Logs.
    • Offers Dashboard Abilities: Helps build complex panels for Dashboards in addition to providing several out-of-the-box panels. Ex: creating panels to calculate the performance of analysts in a given timezone.
    • Helpful Search Aids: It helps to set up complex custom alerts very easily. The interesting fields section is very helpful while threat hunting. Ex: It shows all the users and the frequency of each in a failed login event. The user list on the interesting fields is useful to look for suspicious logins.
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Ability to edit an existing maintenance schedule, vs creating a new one each time
    • Grouping of emails to SMS and non SMS alerts to save on false alerts
    • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
    Incentivized
    Read full review
    Cisco
    • Improved User Interface Customization: While the interface is generally intuitive, providing more options for users to customize their dashboards and views would enhance the overall user experience. Tailoring the interface to specific roles or use cases could be a valuable addition.
    • Simplified Alert Management: Streamlining the process of managing alerts, such as grouping or categorizing them based on severity or type, would make it easier for security teams to prioritize and respond to incidents effectively.
    • Expanded Threat Intelligence Feeds: Increasing the variety and sources of threat intelligence feeds available within ES would provide a broader context for identifying and mitigating emerging threats, ensuring a more comprehensive defense against evolving attack vectors.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    We are very happy with Splunk and would advise anyone to take a serious look at it. It might look pricey but the rewards Splunk offers seem endless.
    Incentivized
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    Maintaining hundreds or even 1000+ SOC use cases is really difficult, considering that the Data sources may not always send the data. A module that detects data freshness issues and detect data format changes would be a great help. the main challenge today using Splunk Enterprise Security is making sure that the detection rules are still working properly given all the changes that occur in data source applications. Also, maintaining the data collects on tens of thousands of servers and more than 100k workstations is a real company IT challenge: the splunkbase forwarder may not support old OS anymore, while these are the most important to monitor. Moving to the Open Telemetry collector has become essential so that only 1 agent is required for both SIEM and application observability.
    Incentivized
    Read full review
    Reliability and Availability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    I don't think I've ever seen Splunk ES go fully offline or have any downtime greater than a few minutes on rare occasions.
    Incentivized
    Read full review
    Performance
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    It takes a long time for items to load if you are just generally searching through logs. It is best to use the data models which load faster but can be strange in terms of what is coming from which logs where. Yes, you can look it up, but this also requires familiarity with where things are and how to look them up.
    Incentivized
    Read full review
    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
    Incentivized
    Read full review
    Cisco
    It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
    Incentivized
    Read full review
    In-Person Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
    Incentivized
    Read full review
    Online Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
    Incentivized
    Read full review
    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    It's a fantatic product and it was very useful the presence of Splunk Professional Services for the Design Phase and the final Health Check.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
    Incentivized
    Read full review
    Cisco
    Splunk enterprise is the only solution that we’ve been able to identify that provides risk based alerting, which allows our SOC to reduce analyst fatigue which would be a huge problem without it. Before RBA, there were thousands of alerts a day and it was impossible to review all of them
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    for my exterience, unit pricing and billing frequency are correct. As I already said, I hint to have more discount flexibility, expecially with new customers, because there are competitors less expensive and very aggressive that are dangerous. In addition the possibility to don't pay the license for the development period could be a very interesting feature for the final customers.
    Incentivized
    Read full review
    Scalability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    - 8 out of 10 and took 2 for the data pipeline and administration part. Even if you'd like to improve yourself or your team, you have to pay a lot of money and it could be more than GIAC education + cert. - Normalization for Data models and CPU-based searches can be a problem sometimes.
    Incentivized
    Read full review
    Professional Services
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    I had a fantastic experience with Splunk Professional Services: they worked with us in our last SON project (a SOC migration for a very large customer) and helped to build a multi tenent environment even if ES isn't a multi tenant platform. Th Splunk PS was a very professional and competent people, he is italian and was able to speak with our italian customers.
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Cost savings have been substantial at approximately 70%.
    • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
    • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
    Incentivized
    Read full review
    Cisco
    • We have a 100% success rate on all our ES implementations due to the amazing documentation and Splunk enablement on the subject.
    • Our Splunk ES business has grown 100% YoY for the last 3 years.
    • In terms of long term management and maintenance, ES has been highly stable and predictable, reducing our overhead on costly services team for ad hoc maintenance work.
    Read full review
    ScreenShots

    ManageEngine Site24x7 Screenshots

    Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view