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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    TeamDesk

    Score9 out of 10
    N/ATeamDesk is a low-code development platform for online database creation. Business owners or managers can build a unique web database solution without any programming to facilitate working with data, organize routine work and create an accessible data source for teams.

    $49

    5 users included

    Pricing
    Manhattan Active Customer EngagementTeamDesk
    Editions & Modules
    No answers on this topic
    Starter Edition
    $49
    5 users included
    Team Edition
    $99
    10 users included
    Enterprise Edition
    $249
    10 users included, Unlimited databases, Sub-domain
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementTeamDesk
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Manhattan Active Customer EngagementTeamDesk
    Considered Both Products
    Manhattan Associates
    No answer on this topic
    ForeSoft Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    Manhattan Active Customer EngagementTeamDesk
    Low-Code Development
    Comparison of Low-Code Development features of Manhattan Active Customer Engagement and TeamDesk
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    TeamDesk
    9.2
    12 Ratings
    9% above category average
    Visual Modeling00 Ratings8.01 Ratings
    Platform Security00 Ratings10.01 Ratings
    Platform User Management00 Ratings8.712 Ratings
    Reusability00 Ratings10.01 Ratings
    Platform Scalability00 Ratings9.110 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementTeamDesk
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementTeamDesk
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementTeamDesk
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    ForeSoft Corporation
    Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    ForeSoft Corporation
    • Provide a very good, customizable user management system.
    • Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html.
    • Provides unlimited space and records.
    • Gives an opportunity to have a database on EU servers to comply with GDPR
    • Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space.
    • Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented
    • Customers service if very helpful and friendly. All my questions were answered within a couple hours.
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    ForeSoft Corporation
    • The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it.
    Read full review
    Support Rating
    Manhattan Associates
    No answers on this topic
    ForeSoft Corporation
    They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    ForeSoft Corporation
    Quickbase is a good product which I have been using for 5 years (powerful, nice interface) but - not so powerful as TeamDesk - started to move toward large companies (>50 people) - more expensive than TeamDesk Zoho was not as flexible as TeamDesk Caspio was not as powerful as TeamDesk
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ForeSoft Corporation
    • The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings.
    Incentivized
    Read full review
    ScreenShots

    TeamDesk Screenshots

    Screenshot of Table Dashboard exampleScreenshot of Record Form exampleScreenshot of Tile View example