What users are saying about
13 Ratings
13 Ratings
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Score 6 out of 101

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Likelihood to Recommend

Mapp Digital

BlueHornet is an "all in one" solution for a business where they have a large database of users, but need a solid backbone for delivery and custom creative support. While companies like Message Systems allows a company to customize their solution, BlueHornet is ready to use out of the box.
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Feature Rating Comparison

Email & Online Marketing

Mapp Digital
4.3
WYSIWYG email editor
Mapp Digital
7.3
Dynamic content
Mapp Digital
2.7
Ability to test dynamic content
Mapp Digital
2.7
A/B testing
Mapp Digital
4.5
Mobile optimization
Mapp Digital
3.6
Email deliverability
Mapp Digital
4.5
List management
Mapp Digital
4.5
Triggered drip sequences
Mapp Digital
4.5

Reporting & Analytics

Mapp Digital
5.8
Dashboards
Mapp Digital
7.3
Standard reports
Mapp Digital
5.5
Custom reports
Mapp Digital
4.5

Pros

  • I like the ability to receive my email content from my content provider directly in Blue Hornet.
John Veit profile photo

Cons

  • Reporting is not as up to speed as some other ESP's. Pulling accurate reports is a manual task. Doesn't allow you to exclude test/null campaigns when exporting results.
  • Many issues with the platform, such as broken click-through reporting, automated campaign reporting, etc.
  • Far behind other ISP's are far as third-party integration. Does not allow you integrate other platforms within this ESP, or pull your statistics within MS Excel.
Hannah Kennedy profile photo

Likelihood to Renew

Mapp Digital7.8
Based on 8 answers
I am no longer with the company that used the product but I will be suggesting Argyle when/if my current company looks for other options than our current system
No photo available

Usability

Mapp Digital1.9
Based on 4 answers
Easy to use.
Ben Dishler profile photo

Performance

Mapp Digital9.0
Based on 1 answer
They rolled out new feature requests quite frequently and always kept our team up to speed on what they were changing/adding to the system
No photo available

Support

Mapp Digital9.0
Based on 3 answers
Every time I emailed support I almost instantly got a response with an answer.
Ben Dishler profile photo

Online Training

Mapp Digital10.0
Based on 1 answer
They made sure to go through anything and everything that we wanted
No photo available

Implementation

Mapp Digital5.0
Based on 3 answers
I wasn't part of the implementation of BH.
Ben Dishler profile photo

Alternatives Considered

When BH was chosen, we still used Xert to send out our marketing emails because of the sheer size of the list and the volume of emails we had.
Ben Dishler profile photo

Return on Investment

  • We were able to give proof to our customers of our work and the success it gave them through the detailed reporting system.
No photo available

Pricing Details

Mapp Digital

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details