Chose over HootSuite because of support.
January 21, 2013

Chose over HootSuite because of support.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Argyle Social Enterprise

Overall Satisfaction with Argyle Social

Pros

  • It is very good support for all social media management, engagement, and posting. There are features that most other platforms do not offer (reposting and calendar views to name a few).

Cons

  • I am a big fan of Argyle. The only thing I would suggest is to add integration with LinkedIn Groups.
  • We were able to give proof to our customers of our work and the success it gave them through the detailed reporting system.
Hootsuite was the primary competition for Argyle. The support and offer that we received from Argyle won the deal.
The features they offered were better than any others I have seen so far. You can create custom URLs, white label to where when things get posted onto your social profiles it says "posted via YOUR COMPANY," measure anything and everything, set goals with monetary value to accurately track ROI, and many more awesome things.

Using Argyle Social

7 - Some were managers/owners and others were social media account representatives.
7 - Managers/supervisors and account representatives.
  • Argyle allowed us to post to many different social media outlets from an unlimited number of client accounts.
I am no longer with the company that used the product but I will be suggesting Argyle when/if my current company looks for other options than our current system.

Evaluating Argyle Social and Competitors

Argyle Social Implementation

Does not apply
  • Don't know
I do not believe there was a lot of implementation work involved.

Argyle Social Training

  • Online training
  • Self-taught
They made sure to go through anything and everything that we wanted.
There were some parts of the system that we did not choose to cover in training and we were able to learn on our own very easily.

Argyle Social Support

When we had questions we could schedule a call with our account representative for that week or send her an email and get a quick response.
Yes - When I was using Argyle we had an enterprise account and part of that package included a designated account representative and priority support.

Using Argyle Social

There were three tabs used to navigate throughout the system called, "publish," "engage," and, "measure." These three tabs made the site very user friendly and all features easy to find.

Argyle Social Reliability

They rolled out new feature requests quite frequently and always kept our team up to speed on what they were changing/adding to the system.

Integrating Argyle Social

Relationship with Cision

I did not participate in the negotiations.

Comments

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