What users are saying about
2 Ratings
18 Ratings
2 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

MaritzCX

I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
Kate Burk | TrustRadius Reviewer

QuestionPro

QuestionPro is great for forced-choice and Likert-scale data, and it easily turns raw data into readable statistics. The simple interface lacks attractiveness but is easy to learn and use, even for members outside the digital age. QuestionPro is less effective for qualitative data and short answer responses in large quantities. Reporting and analytic features leave this information in the bulky design, clogging the report and preventing cohesive presentation of the data.
Alicia Meyer | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

MaritzCX
6.0
QuestionPro
6.5
Survey templates
MaritzCX
7.0
QuestionPro
9.3
Themes
MaritzCX
6.0
QuestionPro
5.0
Custom logo/branding
MaritzCX
5.0
QuestionPro
5.0

Survey Content

MaritzCX
8.0
QuestionPro
8.3
Changes to live survey
MaritzCX
6.0
QuestionPro
7.9
Question design help
MaritzCX
9.0
QuestionPro
8.6
Multiple question types
MaritzCX
9.0
QuestionPro
8.6

Survey Logic

MaritzCX
7.0
QuestionPro
8.6
Survey logic flexibility
MaritzCX
7.0
QuestionPro
8.6

Survey Reporting & Analytics

MaritzCX
6.8
QuestionPro
7.2
Response tracking
MaritzCX
8.0
QuestionPro
9.3
Data export
MaritzCX
5.0
QuestionPro
7.2
Standard reports
MaritzCX
8.0
QuestionPro
7.9
Custom reports
MaritzCX
5.0
QuestionPro
4.5
Analytics
MaritzCX
8.0
QuestionPro
7.3

Survey Administration & Security

MaritzCX
7.0
QuestionPro
6.1
Access controls
MaritzCX
5.0
QuestionPro
5.7
Compliance
MaritzCX
9.0
QuestionPro
6.5

Survey Distribution

MaritzCX
5.0
QuestionPro
6.5
Respondent restrictions
MaritzCX
5.0
QuestionPro
6.6
Vendor-offered crowdsourcing
MaritzCX
QuestionPro
6.5

Pros

MaritzCX

  • Easy to use format (not HTML coding knowledge required)
  • Detailed reports
  • Ability to save and re-use same themes and surveys
Kate Burk | TrustRadius Reviewer

QuestionPro

  • Before choosing QuestionPro, we evaluated it and Qualtrics, SurveyGizmo, and SurveyMonkey. A committee tested each of 141 key features on all four products. QuestionPro did well in the comparison and we have ended up using even more features that we tested. The summary of that work can be found here: https://oit.utk.edu/research/documentation/qualtrics-to-questionpro/.
  • The way it handles anonymous surveys is particularly good. With most products, you have to remember to check the "anonymous" box to prevent it from saving email addresses or other identifiable data. But if you forget to do so, you can't tell by taking the survey. Question pro uses "Respondent Anonymity Assurance" that must be turned on by the company (a quick request from the chat window will suffice) and then it can never be turned off. This activates a link that appears on the bottom left-hand of each survey page. Clicking it takes the survey participant to a company page which assures them that the anonymous feature is indeed turned on.
  • It has a very nice combination of great power and ease of use.
  • The support we have received from the company has been excellent. Our team has worked with around 30 research software vendors for over 35 years and this company stands out as being extremely responsive to our needs. We told them we needed a migration tool to help us move from Qualtrics to QuestionPro and they created one in just a few weeks. They've added or improved a number of other features for us, at no charge.
Robert Muenchen | TrustRadius Reviewer

Cons

MaritzCX

  • Ability to customize look of survey limited
  • Some reports in CSV were a mess to fix up
  • Support seemed limited
Kate Burk | TrustRadius Reviewer

QuestionPro

  • Doesn't allow for the level of customization required for a lot of projects
  • Can be a little too simple, not complex enough
  • Can tend to be a little buggy at times -- new features need to be more thoroughly vetted
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MaritzCX

No score
No answers yet
No answers on this topic

QuestionPro

QuestionPro 7.6
Based on 6 answers
We are currently reviewing the cost of the license as we are interested in extending the license for the campus, questionpro is not an "inexpensive" option for a publicly funded non-profit Institute.
Anonymous | TrustRadius Reviewer

Usability

MaritzCX

No score
No answers yet
No answers on this topic

QuestionPro

QuestionPro 8.6
Based on 2 answers
For the countless surveys I have created over the last four years, I never had a major problem.
John Baumgardner | TrustRadius Reviewer

Support Rating

MaritzCX

No score
No answers yet
No answers on this topic

QuestionPro

QuestionPro 7.0
Based on 1 answer
They offer email, chat, and phone support. I have used the chat support several times. Response time was fast, but the rep did not always have the answer. Inquiries are answered quickly and thoroughly.
Scott Johnson | TrustRadius Reviewer

Implementation Rating

MaritzCX

No score
No answers yet
No answers on this topic

QuestionPro

QuestionPro 9.0
Based on 1 answer
Try every feature and test take your surveys multiple times, running through different scenarios.
Scott Johnson | TrustRadius Reviewer

Alternatives Considered

MaritzCX

MaritzCX was actually to only survey software I have used. No comparison to describe in this section
Kate Burk | TrustRadius Reviewer

QuestionPro

First of all, QuestionPro has powerful futures when we compare it with others. I am not sure but somehow interface of the product is always important for some more than its functionality. QuestionPro has many features, functionality and has a great interface. It is easy to use and a software that is easy to understand.
Asia Kwiatkowska | TrustRadius Reviewer

Return on Investment

MaritzCX

  • Saved our department from needing to purchase additional event software
  • I was not responsible for actual purchase of MaritzCX
Kate Burk | TrustRadius Reviewer

QuestionPro

  • QuestionPro has gathered feedback used to shape future policy, increasing customer (student) satisfaction.
  • QuestionPro gathered data useful for communication across departments that often struggle to understand one another. For example, the survey gathered data that enabled IT to pinpoint specific WiFi problems across campus.
  • QuestionPro helps evaluate student staff performance and identify places for growth, enhancing our team’s ability to serve ever-changing students.
Alicia Meyer | TrustRadius Reviewer

Pricing Details

MaritzCX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MaritzCX Editions & Modules

Additional Pricing Details

QuestionPro

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

QuestionPro Editions & Modules

Edition
Free$0
Advanced85/month
EnterpriseContact Vendor
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    MaritzCX
    8.0
    QuestionPro
    7.8

    Likelihood to Renew

    MaritzCX
    QuestionPro
    7.6

    Usability

    MaritzCX
    QuestionPro
    8.6

    Support Rating

    MaritzCX
    QuestionPro
    7.0

    Implementation Rating

    MaritzCX
    QuestionPro
    9.0

    Add comparison