Awesome tool to create online surveys with true results.
Asia Kwiatkowska | TrustRadius Reviewer
April 12, 2018

Awesome tool to create online surveys with true results.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with QuestionPro

In our organization, we were using another software which had really terrible customer service and always with unexpected time updates. After a long discussion, we decided to replace our previous software with Questionpro. This program is a really powerful survey software that you need in order to improve your business. Easy to use with its futures and has the best interface. Results are completely satisfying for us after long analyses.
  • Easy to use in building new surveys
  • It has a high response to rates
  • Affordable price when you compare other software with QuestionPro
  • It sometimes fails completely so this should be improved ASAP.
  • Updates are okay but sometimes it is happening at unexpected times.
  • Conditional logic should be more flexible, I think.
  • For a non-technical person, it may be a bit complicated software.
  • Customer service is great. Whenever I reach them they are always ready to assist you and I liked that.
  • Truly safe and reliable product and has a great interface.
First of all, QuestionPro has powerful futures when we compare it with others. I am not sure but somehow interface of the product is always important for some more than its functionality. QuestionPro has many features, functionality and has a great interface. It is easy to use and a software that is easy to understand.
  • Customer Surveys
QuestionPro is good for small and medium-sized companies as it enables a company to create online surveys in a fast and secure way. But for big companies, I do not think it is really fit because it has more than 30 question types and big companies are looking for more than this. By all manners, QuestionPro is great for small and medium companies.

QuestionPro Feature Ratings

Survey templates
9
Themes
9
Custom logo/branding
9
Changes to live survey
10
Question design help
10
Multiple question types
9
Survey logic flexibility
8
Response tracking
9
Data export
9
Standard reports
9
Custom reports
9
Analytics
9
Vendor-offered crowdsourcing
9
Respondent restrictions
8
Access controls
9
Compliance
10