Mattermost vs. Capture for Jira, from SmartBear

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Capture for Jira
Score 8.6 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Pricing
MattermostCapture for Jira, from SmartBear
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Offerings
Pricing Offerings
MattermostCapture for Jira
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostCapture for Jira, from SmartBear
Top Pros
Top Cons

No answers on this topic

Features
MattermostCapture for Jira, from SmartBear
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.2
46 Ratings
5% above category average
Capture for Jira, from SmartBear
8.3
1 Ratings
7% above category average
Task Management6.934 Ratings8.01 Ratings
Gantt Charts8.410 Ratings00 Ratings
Scheduling8.410 Ratings00 Ratings
Workflow Automation7.127 Ratings00 Ratings
Mobile Access8.643 Ratings8.01 Ratings
Search9.025 Ratings7.01 Ratings
Visual planning tools9.012 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.7
49 Ratings
9% above category average
Capture for Jira, from SmartBear
8.0
1 Ratings
1% above category average
Chat9.649 Ratings00 Ratings
Notifications8.349 Ratings00 Ratings
Discussions9.147 Ratings8.01 Ratings
Surveys9.430 Ratings00 Ratings
Internal knowledgebase7.633 Ratings00 Ratings
Integrates with GoToMeeting8.99 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.713 Ratings00 Ratings
Integrates with Outlook8.39 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.1
29 Ratings
14% above category average
Capture for Jira, from SmartBear
7.7
1 Ratings
3% below category average
Versioning9.012 Ratings00 Ratings
Video files9.423 Ratings00 Ratings
Audio files9.423 Ratings00 Ratings
Document collaboration8.119 Ratings7.01 Ratings
Access control9.723 Ratings8.01 Ratings
Advanced security features8.820 Ratings8.01 Ratings
Integrates with Google Drive8.613 Ratings00 Ratings
Device sync9.817 Ratings00 Ratings
Best Alternatives
MattermostCapture for Jira, from SmartBear
Small Businesses
Stackby
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Score 9.3 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
MattermostCapture for Jira, from SmartBear
Likelihood to Recommend
8.4
(51 ratings)
8.0
(1 ratings)
Likelihood to Renew
6.7
(7 ratings)
-
(0 ratings)
Usability
6.3
(6 ratings)
-
(0 ratings)
Support Rating
8.0
(9 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.7
(36 ratings)
-
(0 ratings)
User Testimonials
MattermostCapture for Jira, from SmartBear
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
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SmartBear
  • Documentation
  • Directions
  • Ease of use
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
Read full review
Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review
SmartBear
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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SmartBear
No answers on this topic
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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SmartBear
No answers on this topic
Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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SmartBear
No answers on this topic
Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
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SmartBear
  • Efficient
  • Bit expensive
  • Flexible
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.