Mattermost vs. TigerText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
TigerText
Score 8.9 out of 10
N/A
TigerText is a collaboration tool focused on providing users with secure communication to colleagues from any device.N/A
Pricing
MattermostTigerText
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Offerings
Pricing Offerings
MattermostTigerText
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
MattermostTigerText
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.3
29 Ratings
6% above category average
TigerText
5.9
3 Ratings
28% below category average
Task Management7.418 Ratings3.01 Ratings
Gantt Charts8.310 Ratings2.01 Ratings
Scheduling8.310 Ratings5.01 Ratings
Workflow Automation7.513 Ratings6.01 Ratings
Mobile Access8.628 Ratings10.03 Ratings
Search9.225 Ratings10.03 Ratings
Visual planning tools8.812 Ratings5.02 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.8
31 Ratings
9% above category average
TigerText
7.5
3 Ratings
7% below category average
Chat9.831 Ratings10.03 Ratings
Notifications8.631 Ratings10.03 Ratings
Discussions9.429 Ratings10.03 Ratings
Surveys9.018 Ratings5.02 Ratings
Internal knowledgebase8.617 Ratings10.02 Ratings
Integrates with GoToMeeting8.59 Ratings4.01 Ratings
Integrates with Gmail and Google Hangouts8.613 Ratings5.01 Ratings
Integrates with Outlook8.29 Ratings6.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
8.8
29 Ratings
8% above category average
TigerText
9.1
3 Ratings
11% above category average
Versioning8.812 Ratings6.01 Ratings
Video files9.123 Ratings10.03 Ratings
Audio files9.123 Ratings10.03 Ratings
Document collaboration8.419 Ratings10.02 Ratings
Access control8.923 Ratings9.02 Ratings
Advanced security features8.420 Ratings10.03 Ratings
Integrates with Google Drive8.713 Ratings9.01 Ratings
Device sync9.317 Ratings9.02 Ratings
Best Alternatives
MattermostTigerText
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.6 out of 10
HCL Connections
HCL Connections
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostTigerText
Likelihood to Recommend
9.5
(32 ratings)
9.0
(3 ratings)
Likelihood to Renew
6.8
(6 ratings)
-
(0 ratings)
Usability
6.0
(6 ratings)
-
(0 ratings)
Support Rating
8.0
(9 ratings)
9.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.5
(19 ratings)
-
(0 ratings)
User Testimonials
MattermostTigerText
Likelihood to Recommend
Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
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TigerText
TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.
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Pros
Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
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TigerText
  • The product works great on its own.
  • There is a free trail version that you can use to test if the product will work for your needs.
  • Installation is quite easy on the device as well.
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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TigerText
  • Cost per user
  • Video Chat to patients
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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TigerText
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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TigerText
No answers on this topic
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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TigerText
Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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TigerText
No answers on this topic
Alternatives Considered
Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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TigerText
This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.
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Return on Investment
Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
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TigerText
  • easier collaboration
  • teamwork
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ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.