What users are saying about
2 Ratings
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Score 9.8 out of 100
24 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Maxemail

Maxemail is perfect for sending newsletters to customers, as well as triggered emails and lifecycle emails. It proves vast ability for you to use customer data to make rich personalisation, and gives excellent deliverability.
Sean Thompson | TrustRadius Reviewer

Really Simple Systems

[It's well suited for] connecting opportunities to multiple accounts/contacts. For example, I have opportunities that are related to customers and "influencers" alike. There is a cross-pollination that should easily occur. There are multiple parties to an opportunity that must be related.Also, easy porting of contact and phone information to tasks.
Carlos Lemos | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Maxemail
9.3
Really Simple Systems
WYSIWYG email editor
Maxemail
10.0
Really Simple Systems
Dynamic content
Maxemail
10.0
Really Simple Systems
Ability to test dynamic content
Maxemail
10.0
Really Simple Systems
A/B testing
Maxemail
10.0
Really Simple Systems
Mobile optimization
Maxemail
10.0
Really Simple Systems
Email deliverability reporting
Maxemail
10.0
Really Simple Systems
List management
Maxemail
6.0
Really Simple Systems
Triggered drip sequences
Maxemail
8.0
Really Simple Systems

Reporting & Analytics

Maxemail
10.0
Really Simple Systems
Dashboards
Maxemail
10.0
Really Simple Systems
Standard reports
Maxemail
10.0
Really Simple Systems
Custom reports
Maxemail
10.0
Really Simple Systems

Sales Force Automation

Maxemail
Really Simple Systems
7.6
Customer data management / contact management
Maxemail
Really Simple Systems
8.1
Workflow management
Maxemail
Really Simple Systems
10.0
Opportunity management
Maxemail
Really Simple Systems
7.4
Integration with email client (e.g., Outlook or Gmail)
Maxemail
Really Simple Systems
5.1
Interaction tracking
Maxemail
Really Simple Systems
7.3

Customer Service & Support

Maxemail
Really Simple Systems
8.4
Case management
Maxemail
Really Simple Systems
8.3
Help desk management
Maxemail
Really Simple Systems
8.5

Marketing Automation

Maxemail
Really Simple Systems
6.7
Lead management
Maxemail
Really Simple Systems
6.8
Email marketing
Maxemail
Really Simple Systems
6.7

CRM Project Management

Maxemail
Really Simple Systems
7.6
Task management
Maxemail
Really Simple Systems
8.1
Reporting
Maxemail
Really Simple Systems
7.1

CRM Reporting & Analytics

Maxemail
Really Simple Systems
7.7
Forecasting
Maxemail
Really Simple Systems
7.3
Pipeline visualization
Maxemail
Really Simple Systems
8.0
Customizable reports
Maxemail
Really Simple Systems
7.9

Customization

Maxemail
Really Simple Systems
8.2
Custom fields
Maxemail
Really Simple Systems
8.3
Custom objects
Maxemail
Really Simple Systems
8.5
API for custom integration
Maxemail
Really Simple Systems
7.6

Platform

Maxemail
Really Simple Systems
7.6
Mobile access
Maxemail
Really Simple Systems
7.6

Security

Maxemail
Really Simple Systems
7.9
Role-based user permissions
Maxemail
Really Simple Systems
7.9

Pros

Maxemail

  • Maxemail provides great customer service.
  • Maxemail has a very powerful platform with a lot of capabilities.
  • Maxemail does dynamic email building and personalisation very well and gives you tools to do incredible things.
  • Maxemail provides fantastic deliverability for our emails.
Sean Thompson | TrustRadius Reviewer

Really Simple Systems

  • Customer Service is EXCELLENT! Fast response time, professional, and helpful.
  • Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves.
  • Very reasonably priced even at the Enterprise level, which we have chosen for our company.
Niki Dealey | TrustRadius Reviewer

Cons

Maxemail

  • Maxemail lacks a lot of the 'add-ons' companies like mailchimp and others provide - such as landing pages and Zapier integration - but they don't need these features really and the features they do have excel above and beyond other companies.
  • Maxemail user interface looks daunting and was hard to teach to some people.
Sean Thompson | TrustRadius Reviewer

Really Simple Systems

  • Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal.
Alison Meredith | TrustRadius Reviewer

Alternatives Considered

Maxemail

Maxemail had the perfect blend of the features we needed with pricing that works for us and incredible customer service. They did not have pushy sales, just transparent quality.
Sean Thompson | TrustRadius Reviewer

Really Simple Systems

RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch to a more expensive, tailored CRM when the time is right.
Anonymous | TrustRadius Reviewer

Return on Investment

Maxemail

  • Maxemail was more experienced than our previous provider but the additional cost is small compared to the much higher quality.
  • Maxemail has given us flexbility to try a lot of things that have improved our email metrics.
  • Maxemail's customer service is quick and responsive so saves us time trying to get things done.
Sean Thompson | TrustRadius Reviewer

Really Simple Systems

  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
Freya Vaughan  | TrustRadius Reviewer

Screenshots

Pricing Details

Maxemail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Maxemail Editions & Modules

Additional Pricing Details

Really Simple Systems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Really Simple Systems Editions & Modules

Edition
Starter$151
Professional$332
Enterprise$503
Free CRM$04
  1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
  2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
  3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
  4. 2 Users and 100 Company Records
Additional Pricing Details
All plans include free customer support and setup help.

Rating Summary

Likelihood to Recommend

Maxemail
10.0
Really Simple Systems
8.0

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