Simple to use
November 25, 2021

Simple to use

Sara Walker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Starter

Overall Satisfaction with Really Simple Systems

In our business, we use Really Simple Systems as a Customer Relationship Management tracker. Any new customers get added to the system and Really Simple Systems helps to keep track of jobs for each specific customer and what the next step is and allows reminders to be set. Everyone in the office has a [log-in].

Pros

  • [Organization]
  • System Training
  • Up to date features

Cons

  • Accessibility could be a little better[.]
  • Auto save
  • A number of our jibs have disappeared after being input[.]
  • Increased customer management[.]
  • Increased follow ups[.]
Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business.

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

Yes

Would you buy Really Simple Systems again?

Yes

As stated before, compared to other CRM software Really Simple Systems was a lot easier for everyone in the office to use and simpler to understand.
Customer support [is] always very quick to respond to any problems and they also run workshops/online videos to allow you to use really simple systems to best support your business.
If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.

Really Simple Systems Feature Ratings

9.3
Customer data management / contact management
9
Workflow management
9
Territory management
Not Rated
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Interaction tracking
Not Rated
10.0
Case management
10
Help desk management
10
7.0
Lead management
7
Email marketing
Not Rated
10.0
Task management
10
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
10.0
Custom fields
10
Custom objects
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
Platform ()
Not Rated

Using Really Simple Systems

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