Really Simple Systems

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$8 per month

Pricing

Editions & Modules

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Offerings

Pricing Offerings
Really Simple Systems
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

All plans include free customer support and setup help.

More Pricing Information

Community Pulse
	Really Simple Systems
Considered Both Products	Really Simple Systems Verified User Director Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful? RP Richard Perry Group Marketing MAnager Chose Really Simple Systems It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to. Incentivized Helpful? Sarah Healy Executive Assistant Chose Really Simple Systems [Really Simple Systems is a] good price for package value, [and we] can add more users. Incentivized Helpful? SW Sara Walker Administrative Assistant Chose Really Simple Systems Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized Helpful? Verified User Administrative Assistant Chose Really Simple Systems We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.] Incentivized Helpful? Verified User Director Chose Really Simple Systems Active campaign - much more expensive and hosting issues for us based in JSY[.] Helpful? LH Lisa Horn Research Analyst Chose Really Simple Systems I have not used any other similar system that I can rate RSS to[.] Incentivized Helpful? Ashley Goolsby Managing Partner Chose Really Simple Systems We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Helpful? Verified User Advisor Chose Really Simple Systems I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the … Incentivized Helpful? DA Daisy Agboola Account Director Chose Really Simple Systems I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as … Incentivized Helpful? Neil Gilmartin Business Consultant - Director Chose Really Simple Systems GoldMine was an older technology platform [that] became outdated in look, feel, and functionality. Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality. Microsoft Dynamics took too long to build and implement. [We] got … Helpful? Susan Deutsch Creator/Publisher Chose Really Simple Systems I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability. Incentivized Helpful? Scott Ellison Executive Vice President Chose Really Simple Systems We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all. Incentivized Helpful? Verified User Account Manager Chose Really Simple Systems Really Simple is lower in cost and provides better customer support. Salesforce doesn't provide a lot of back office support and is very expensive. Helpful? Niki Dealey Co-Owner Chose Really Simple Systems While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems … Helpful? Kimberly Pruitt Owner/Manager Chose Really Simple Systems Never used other CRM Helpful? Carlos Lemos District Manager - Agricultural Division Chose Really Simple Systems I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM). Helpful? Jay Rau Director, Business Development Chose Really Simple Systems Easier to use. Customer Service better. Better Value. Helpful? Verified User Analyst Chose Really Simple Systems RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch … Helpful? Christine Leatherman Southern California Representative Chose Really Simple Systems Less user-friendly. I didn't select RSS. Helpful? Alison Meredith Marketing Director Chose Really Simple Systems simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect. Helpful? Barry Neighbors Aerospace and Defense Supplier Marketing and Sales Expert, Authority, Speaker Chose Really Simple Systems I selected because of ease of use. Helpful? Henry McDonald FCMI Business Development Manager Chose Really Simple Systems Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we … Helpful? Freya Vaughan Marketing and Events Officer Chose Really Simple Systems We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive. Incentivized Helpful?

Features

Really Simple Systems

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Really Simple Systems 7.2 33 Ratings 8% below category average
Customer data management / contact management	7.833 Ratings
Workflow management	7.213 Ratings
Territory management	6.98 Ratings
Opportunity management	7.727 Ratings
Integration with email client (e.g., Outlook or Gmail)	6.325 Ratings
Interaction tracking	7.525 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Really Simple Systems 7.2 25 Ratings 6% below category average
Case management	7.423 Ratings
Help desk management	7.024 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Really Simple Systems 7.1 27 Ratings 8% below category average
Lead management	7.024 Ratings
Email marketing	7.220 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Really Simple Systems 7.0 29 Ratings 9% below category average
Task management	7.127 Ratings
Reporting	6.925 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Really Simple Systems 6.5 25 Ratings 16% below category average
Forecasting	6.320 Ratings
Pipeline visualization	6.321 Ratings
Customizable reports	6.824 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Really Simple Systems 6.8 28 Ratings 12% below category average
Custom fields	7.128 Ratings
Custom objects	6.824 Ratings
API for custom integration	6.517 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Really Simple Systems 6.8 21 Ratings 10% below category average
Mobile access	6.821 Ratings

Security

Comparison of Security features of Product A and Product B
	Really Simple Systems 7.8 28 Ratings 7% below category average
Role-based user permissions	7.828 Ratings

Best Alternatives
	Really Simple Systems
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Really Simple Systems
Likelihood to Recommend	7.6 (34 ratings)
Likelihood to Renew	9.1 (1 ratings)
Usability	7.8 (18 ratings)
Support Rating	8.0 (17 ratings)

User Testimonials
	Really Simple Systems
Likelihood to Recommend	Really Simple Systems CRM If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated. Incentivized SW Sara Walker Administrative Assistant Read full review
Pros	Really Simple Systems CRM Can send out marketing emailers within 5 minutes of an industry-specific update from any device Sales dashboard [can be] built how I want it using the Really Simple Systems widgets Activity integration from email accounts included Manage my sales pipeline opportunities effectively Neil Gilmartin Business Consultant - Director Read full review
Cons	Really Simple Systems CRM Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.] [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.] Incentivized AA Amanda Arnold Read full review
Usability	Really Simple Systems CRM Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review
Support Rating	Really Simple Systems CRM Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Really Simple Systems CRM We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Ashley Goolsby Managing Partner Read full review
Return on Investment	Really Simple Systems CRM A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity. Very positive impact on our current review of marketing and sales strategy. Incentivized Freya Vaughan Marketing and Events Officer Read full review
ScreenShots	Really Simple Systems Screenshots