Maximizer CRM vs. Sage CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maximizer CRM
Score 5.0 out of 10
N/A
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
$29
Per User / Month
Sage CRM
Score 7.6 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$33
per month
Pricing
Maximizer CRMSage CRM
Editions & Modules
Small Office
$29
Per User / Month
Business Plus
$49
Per User / Month
Business Plus
$49
Per User / Month
Insights
$89
Per User / Month
Insights
$89
Per User / Month
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
Lifetime License per Seat
Offerings
Pricing Offerings
Maximizer CRMSage CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$29 per user/MonthNo setup fee
Additional DetailsAll pricing in USD. Monthly no contract subscription option available.Tiered pricing is available for multiple users.
More Pricing Information
Community Pulse
Maximizer CRMSage CRM
Considered Both Products
Maximizer CRM

No answer on this topic

Sage CRM
Chose Sage CRM
Salesforce and Maximizer CRM. In my personal opinion, I prefer both of these products over Sage CRM. They are both more user friendly and easier to maintain. Also Sage has shot their prices up over the years and the price just does not match the product, in my opinion. Sage CRM …
Top Pros
Top Cons
Features
Maximizer CRMSage CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Maximizer CRM
1.8
5 Ratings
124% below category average
Sage CRM
8.8
17 Ratings
14% above category average
Customer data management / contact management1.15 Ratings9.017 Ratings
Workflow management1.14 Ratings8.616 Ratings
Territory management1.14 Ratings8.517 Ratings
Opportunity management1.15 Ratings8.917 Ratings
Integration with email client (e.g., Outlook or Gmail)1.14 Ratings9.016 Ratings
Contract management3.14 Ratings8.514 Ratings
Quote & order management1.13 Ratings9.016 Ratings
Interaction tracking4.05 Ratings9.216 Ratings
Channel / partner relationship management2.15 Ratings8.716 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Maximizer CRM
1.1
4 Ratings
149% below category average
Sage CRM
8.1
16 Ratings
8% above category average
Case management1.14 Ratings8.016 Ratings
Call center management1.13 Ratings8.215 Ratings
Help desk management1.13 Ratings8.214 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Sage CRM
8.7
16 Ratings
14% above category average
Lead management1.15 Ratings8.816 Ratings
Email marketing1.15 Ratings8.715 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Sage CRM
9.0
17 Ratings
17% above category average
Task management1.15 Ratings9.016 Ratings
Billing and invoicing management1.13 Ratings9.015 Ratings
Reporting1.14 Ratings9.113 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
150% below category average
Sage CRM
8.6
17 Ratings
12% above category average
Forecasting1.15 Ratings8.716 Ratings
Pipeline visualization1.15 Ratings8.416 Ratings
Customizable reports1.15 Ratings8.717 Ratings
Customization
Comparison of Customization features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Sage CRM
8.6
17 Ratings
13% above category average
Custom fields1.15 Ratings8.517 Ratings
Custom objects1.04 Ratings8.516 Ratings
Scripting environment1.15 Ratings9.016 Ratings
API for custom integration1.15 Ratings8.314 Ratings
Security
Comparison of Security features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
153% below category average
Sage CRM
8.7
17 Ratings
5% above category average
Single sign-on capability1.13 Ratings8.717 Ratings
Role-based user permissions1.14 Ratings8.813 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Maximizer CRM
1.1
3 Ratings
147% below category average
Sage CRM
9.4
13 Ratings
25% above category average
Social data1.13 Ratings9.513 Ratings
Social engagement1.13 Ratings9.313 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Maximizer CRM
1.0
5 Ratings
151% below category average
Sage CRM
9.0
14 Ratings
23% above category average
Marketing automation1.05 Ratings9.114 Ratings
Compensation management1.04 Ratings8.912 Ratings
Platform
Comparison of Platform features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Sage CRM
7.8
16 Ratings
4% above category average
Mobile access1.15 Ratings7.816 Ratings
Best Alternatives
Maximizer CRMSage CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Maximizer CRMSage CRM
Likelihood to Recommend
1.1
(5 ratings)
8.9
(28 ratings)
Likelihood to Renew
10.0
(1 ratings)
5.1
(11 ratings)
Usability
1.0
(1 ratings)
8.9
(11 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
1.0
(2 ratings)
7.9
(8 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Maximizer CRMSage CRM
Likelihood to Recommend
Maximizer Services, Inc.
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
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Sage
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
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Pros
Maximizer Services, Inc.
  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
Read full review
Sage
  • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
  • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
Read full review
Cons
Maximizer Services, Inc.
  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
Read full review
Sage
  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
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Likelihood to Renew
Maximizer Services, Inc.
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Read full review
Sage
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
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Usability
Maximizer Services, Inc.
The CRM didn’t have the capability I expected
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Sage
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
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Performance
Maximizer Services, Inc.
No answers on this topic
Sage
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
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Support Rating
Maximizer Services, Inc.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
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Sage
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
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In-Person Training
Maximizer Services, Inc.
No answers on this topic
Sage
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
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Implementation Rating
Maximizer Services, Inc.
No answers on this topic
Sage
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
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Alternatives Considered
Maximizer Services, Inc.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
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Sage
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
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Return on Investment
Maximizer Services, Inc.
  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
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Sage
  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
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ScreenShots

Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo