Medallia vs. Zonka Feedback
Medallia vs. Zonka Feedback
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A | |
Zonka Feedback | Mid-Size Companies (51-1,000 employees) | Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way users manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View feedback reports to target Customer Delight and Growth. | N/A |
Medallia | Zonka Feedback | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | $29 1 Device | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Medallia | Zonka Feedback | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Medallia | Zonka Feedback | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Square 9 Softworks Score 9.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Square 9 Softworks Score 9.9 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Predictive Index Behavioral Assessment Score 9.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia | Zonka Feedback | |
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Likelihood to Recommend | 9.2 (21 ratings) | - (0 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 7.0 (2 ratings) | - (0 ratings) |
Medallia | Zonka Feedback | |
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Likelihood to Recommend | Medallia
| Zonka Feedback No answers on this topic |
Pros | Medallia
| Zonka Feedback No answers on this topic |
Cons | Medallia
| Zonka Feedback No answers on this topic |
Usability | Medallia
| Zonka Feedback No answers on this topic |
Support Rating | Medallia
| Zonka Feedback No answers on this topic |
Alternatives Considered | Medallia
| Zonka Feedback No answers on this topic |
Return on Investment | Medallia
| Zonka Feedback No answers on this topic |
ScreenShots | Medallia Screenshots | Zonka Feedback Screenshots |