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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mention

    Score8 out of 10
    N/AMention is a social media monitoring tool. Users can create alerts for their company name, product or competitors. The vendor aims to help companies get updated in real-time by tracking the most relevant mentions over the web and social web. The vendor’s value proposition is that Mention enables companies to react, get statistics, and collaborate with their team, all on the go! According to the vendor, over 650,000 companies use Mention.

    $29

    per month

    PRunderground.com

    Score2 out of 10
    Small Businesses (1-50 employees)
    PRUnderground is a media distribution tool for public relations, from the company of the same name headquartered in New York.

    $74.99

    Per press release distribution

    Pricing
    MentionPRunderground.com
    Editions & Modules
    Solo
    $29.00
    per month
    Starter
    $99.00
    per month
    Company
    Custom
    per month
    BAsic
    $74.99
    Per press release distribution
    US National
    $419.99
    Per press release distribution
    Offerings
    Pricing Offerings
    MentionPRunderground.com
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MentionPRunderground.com
    Considered Both Products
    Mention
    No answer on this topic
    PRUnderground
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
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    Social Suite by Reputation.com
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    Score8 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Meltwater
    Score7.6 out of 10
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    User Ratings
    MentionPRunderground.com
    Likelihood to Recommend
    10.0
    (22 ratings)
    2.0
    (7 ratings)
    Performance
    9.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (8 ratings)
    9.1
    (1 ratings)
    Ease of integration
    9.4
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    MentionPRunderground.com
    Likelihood to Recommend
    Mention
    I would ask if they have ever used a software like Mention before, if not, I would totally suggest they start with it. It's easy to use, easy to set up and while it may be confusing at first, it's probably the cheapest and most effective. My suggestion to a new marketer or first-time user of this kind of software would be Mention.
    Incentivized
    Read full review
    PRUnderground
    PRUnderground is an excellent choice for small to medium-sized businesses and solopreneurs who want to get their news out there without spending a fortune.
    Read full review
    Pros
    Mention
    • Mention has nice support and implementation function. They will do some of the harder work for you (e.g. refining your alerts).
    • It helps us to easily track and rank influencers, which improves the effectiveness of our Public Relations (PR).
    • You can filter and refine alerts e.g. by language. This is useful if you want to break into new markets.
    Incentivized
    Read full review
    PRUnderground
    • PRUnderground offers exceptional customer service. When I e-mail their team with a question or concern, I always receive a response within a few hours.
    • PRUnderground offers an unbeatable value. I've researched various distribution platforms, and this one offers the best of both worlds: effectiveness and affordability.
    • PRUnderground is a white-label distribution service with proven reach. My clients enjoy receiving 12-page placement reports with live links.
    Read full review
    Cons
    Mention
    • Yes, I just said it is clean and easy to use, but there is always room for improvement in even the most perfect software. I would personally love to see the ability to custom message options a bit more or just customize the look and feel of your dashboard.
    • Bugs. Mention works great 95% of the time. The other 5%, you may run into major crashes or see mentions that you cleared coming back, etc., but nothing that is a deal breaker or unexpected with a tool like this. Worth noting nonetheless!
    • Better plans. This is a small issue, but I wish the lower plans has some basic reporting.
    Incentivized
    Read full review
    PRUnderground
    • PRUnderground has always been very responsive when I have had an issue with their platform. They constantly endeavor to streamline the process.
    Incentivized
    Read full review
    Performance
    Mention
    Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers.
    Incentivized
    Read full review
    PRUnderground
    No answers on this topic
    Support Rating
    Mention
    Mention always responded promptly and gave excellent support. Any problem we had with the software, from login trouble to broken features were addressed quickly. There was once a problem with our quota, where we were unable to see results we should have been able to see. We sent an email, and within an hour, the situation was resolved!
    Incentivized
    Read full review
    PRUnderground
    They go beyond what is expected and resolve issues quickly.
    Read full review
    Alternatives Considered
    Mention
    Currently, there are no other tools available with the features that Mention has possible according to our knowledge and experience. We firmly believe that Mention has placed themselves in a category all of their own. In the ten years, our company has been around. We have yet to come across any other companies like Mention. Pretty sure there may be another company or competition. None like Mention in our opinion are available, however.
    Incentivized
    Read full review
    PRUnderground
    EIN Newswire PR Newswire All super expensive options that have very little traction in the overall market this day and age, spending more on releases is a bad investment
    Read full review
    Return on Investment
    Mention
    • Mention has had a positive impact on my business because it gives people the impression that I was following them, even if I might not have been. It makes me appear active on all social media platforms, even if I ONLY look at my mentions each day!
    • Because I have only used the free plan but have benefitted greatly, I would say that my ROI is fantastic!
    • The only negative impact that Mention has is that I do get a daily email in my inbox, and it is one more thing to check. However, it is worth the time.
    Incentivized
    Read full review
    PRUnderground
    • We are a training company and the press releases have increased enrollments in our classes.
    • They have increased our website traffic.
    Read full review
    ScreenShots

    Mention Screenshots

    Screenshot of Mention FeedScreenshot of Sentiment AnalysisScreenshot of Insights CenterScreenshot of Custom ReportsScreenshot of Influencers DetectionScreenshot of Influencer Profile

    PRunderground.com Screenshots

    Screenshot of TV website distribution outletsScreenshot of Sample Report Cover