Fortinet FortiExtender vs. Symantec Endpoint Security

Fortinet FortiExtender is well suited to delivering fast 5G and LTE service. The cloud-based system is great so that our agency can manage the cloud from anywhere which is great during remote work. The Fortinet FortiExtender was easy to deploy and the system has been easy to manage. The Fortinet FortiExtender is less appropriate when it comes to the cost to implement and the customer support could be improved.

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Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

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• Failover protection by supporting multiple bands.
• Cloud based management helping to manage the system from anywhere.
• Integration with the Fortinet firewall.

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• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

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• It is good when any problem occurred in our fiber cables but when it gets problematic then there isn’t any way out for us and its graphic interface is not helpful.
• Its support team is useless and didn’t help in any regard.
• The price is not in our favor.

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• The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
• The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
• It seems the whitelisting on the cloud platform could use some work.

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Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

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The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.

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We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it

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Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.

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Use a third party deployment tool and not the deployment option within the SEP Manager itself.

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By looking at the market of similar devices, we quickly recognized that Fortinet FortiExtenders are very reasonably priced; however, they provide top-level functionality that even some of the competitors don't have.

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Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.

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• Backup connectivity is helping us in many ways especially at times when connections run out and we have to perform any action that is essential to be done at times.
• It provides a secure network.
• With direct management, we can monitor and add and remove unwanted devices.

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• The ROI from deploying this has led to fewer security issues which reduces costs.
• Keeping track of security issues and how the were remedied is easier.
• Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info