Method:CRM vs. Second CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Method:CRM
Score 7.5 out of 10
N/A
Method:crm is a QuickBooks-integrated, cloud-based CRM platform.
$25
per month per user
Second CRM
Score 0.0 out of 10
N/A
Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.N/A
Pricing
Method:CRMSecond CRM
Editions & Modules
Contact Management
$25
per month per user
CRM Pro
$44
per month per user
CRM Enterprise
$74
per month per user
No answers on this topic
Offerings
Pricing Offerings
Method:CRMSecond CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details—Multiple editions available starting from US$24 per user per month. Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts; however the first payment is for a minimum of six months. The vendor offers a discount for those who choose to pay for a year in advance.
More Pricing Information
Community Pulse
Method:CRMSecond CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Method:CRMSecond CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Method:CRM
8.2
20 Ratings
6% above category average
Second CRM
-
Ratings
Customer data management / contact management9.920 Ratings00 Ratings
Workflow management8.318 Ratings00 Ratings
Territory management1.81 Ratings00 Ratings
Opportunity management8.618 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.818 Ratings00 Ratings
Contract management8.711 Ratings00 Ratings
Quote & order management9.916 Ratings00 Ratings
Interaction tracking8.717 Ratings00 Ratings
Channel / partner relationship management9.011 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Method:CRM
10.0
2 Ratings
29% above category average
Second CRM
-
Ratings
Case management10.01 Ratings00 Ratings
Call center management9.92 Ratings00 Ratings
Help desk management10.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Method:CRM
8.4
18 Ratings
11% above category average
Second CRM
-
Ratings
Lead management8.817 Ratings00 Ratings
Email marketing7.913 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Method:CRM
8.8
18 Ratings
15% above category average
Second CRM
-
Ratings
Task management9.016 Ratings00 Ratings
Billing and invoicing management8.814 Ratings00 Ratings
Reporting8.515 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Method:CRM
8.7
16 Ratings
13% above category average
Second CRM
-
Ratings
Forecasting8.98 Ratings00 Ratings
Pipeline visualization8.715 Ratings00 Ratings
Customizable reports8.316 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Method:CRM
9.7
17 Ratings
25% above category average
Second CRM
-
Ratings
Custom fields10.017 Ratings00 Ratings
Custom objects10.016 Ratings00 Ratings
Scripting environment9.212 Ratings00 Ratings
API for custom integration9.813 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Method:CRM
9.2
17 Ratings
10% above category average
Second CRM
-
Ratings
Single sign-on capability9.315 Ratings00 Ratings
Role-based user permissions9.117 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Method:CRM
10.0
2 Ratings
33% above category average
Second CRM
-
Ratings
Marketing automation10.02 Ratings00 Ratings
Compensation management10.02 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Method:CRM
9.1
13 Ratings
19% above category average
Second CRM
-
Ratings
Mobile access9.113 Ratings00 Ratings
Best Alternatives
Method:CRMSecond CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Method:CRMSecond CRM
Likelihood to Recommend
9.1
(22 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
8.5
(17 ratings)
-
(0 ratings)
Support Rating
9.1
(18 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Method:CRMSecond CRM
Likelihood to Recommend
Method Integration Inc.
Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
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Soft Solvers Solutions
No answers on this topic
Pros
Method Integration Inc.
  • The customization team is brilliant!
  • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
  • The more organized I am, the more time I have to take care of my clients!
  • I have nothing but praise for the support team and the rest of the crew at Method.
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Soft Solvers Solutions
No answers on this topic
Cons
Method Integration Inc.
  • I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
  • The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
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Soft Solvers Solutions
No answers on this topic
Likelihood to Renew
Method Integration Inc.
The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
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Soft Solvers Solutions
No answers on this topic
Usability
Method Integration Inc.
Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
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Soft Solvers Solutions
No answers on this topic
Support Rating
Method Integration Inc.
The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.
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Soft Solvers Solutions
No answers on this topic
Implementation Rating
Method Integration Inc.
Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
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Soft Solvers Solutions
No answers on this topic
Alternatives Considered
Method Integration Inc.
Method is by far the easiest of all platforms. It brings a lot of great features that Salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.
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Soft Solvers Solutions
No answers on this topic
Return on Investment
Method Integration Inc.
  • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
  • It has likely saved our company several hundred hours in the last 10 years.
  • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
Read full review
Soft Solvers Solutions
No answers on this topic
ScreenShots

Method:CRM Screenshots

Screenshot of Simplifies sales process and provides organization with a shared customer list.Screenshot of Strengthens customer relationships to provide better service.Screenshot of Stops sales from slipping through the cracks.Screenshot of Streamlines business processes to make teams happier and more productive.Screenshot of Automates sales processes.Screenshot of Method can be customized to fit a business.

Second CRM Screenshots

Screenshot of Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.Screenshot of Insight through every case, from every customer, every time from multiple support channels.Screenshot of Dashboards offer a real-time picture of business at a glance.Screenshot of Schedule, share, track and follow-up events and to-dos.Screenshot of Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.