MetricStream Case and Incident Management vs. OpenText Documentum
MetricStream Case and Incident Management vs. OpenText Documentum
Product | Rating | Most Used By | Product Summary | Starting Price |
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MetricStream Case and Incident Management | N/A | MetricStream Case and Incident Management built on the MetricStream Platform, enables users to establish and follow consistent procedures for case and incident planning and administration, recording, triaging, routing, investigating, tracking, and closure. Cases can be reported from multiple sources, such as emails, hotlines, and intranet portals, with the option of anonymity. Cases/incidents can be aligned to organizations, processes, controls, risks, policies, and regulations to identify… | N/A | |
OpenText Documentum | N/A | OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
MetricStream Case and Incident Management | OpenText Documentum | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Enterprise Content Management |
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MetricStream Case and Incident Management | OpenText Documentum | |
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Small Businesses | Kissflow Score 6.3 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | TIBCO® BPM Enterprise Score 7.0 out of 10 | MediaValet Score 9.9 out of 10 |
Enterprises | Infor Human Resources Score 7.2 out of 10 | MediaValet Score 9.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MetricStream Case and Incident Management | OpenText Documentum | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (10 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (4 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
MetricStream Case and Incident Management | OpenText Documentum | |
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Likelihood to Recommend | MetricStream No answers on this topic | OpenText |
Pros | MetricStream No answers on this topic | OpenText |
Cons | MetricStream No answers on this topic | OpenText |
Likelihood to Renew | MetricStream No answers on this topic | OpenText |
Support Rating | MetricStream No answers on this topic | OpenText |
Alternatives Considered | MetricStream No answers on this topic | OpenText |
Return on Investment | MetricStream No answers on this topic | OpenText |
ScreenShots |