Microsoft Access vs. Salesforce Agentforce 360 for Nonprofits

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Access
Score 7.4 out of 10
N/A
Microsoft Access is a database management system from Microsoft that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-development tools.
$139.99
per PC
Agentforce 360 for Nonprofits
Score 8.5 out of 10
N/A
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
$36
per month per user
Pricing
Microsoft AccessSalesforce Agentforce 360 for Nonprofits
Editions & Modules
Microsoft Access
$139.99
per PC
Sales Cloud - EE
$36
per month per user
Sales + Service Cloud - EE
$48
per month (billed annually) per user
Nonprofit Cloud - EE
$60
per month (billed annually) per user
Nonprofit Cloud - UE
Contact
Offerings
Pricing Offerings
Microsoft AccessAgentforce 360 for Nonprofits
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft AccessSalesforce Agentforce 360 for Nonprofits
Considered Both Products
Microsoft Access

No answer on this topic

Agentforce 360 for Nonprofits
Chose Salesforce Agentforce 360 for Nonprofits
Salesforce was complete and allowed for customization and has a team of experts available when we had questions. Access would have required complete creation and then finding someone to manage and revise it would have been difficult.
Features
Microsoft AccessSalesforce Agentforce 360 for Nonprofits
Relational Databases
Comparison of Relational Databases features of Product A and Product B
Microsoft Access
7.7
3 Ratings
5% below category average
Salesforce Agentforce 360 for Nonprofits
-
Ratings
ACID compliance7.02 Ratings00 Ratings
Database monitoring8.02 Ratings00 Ratings
Database locking8.03 Ratings00 Ratings
Encryption7.02 Ratings00 Ratings
Disaster recovery7.73 Ratings00 Ratings
Flexible deployment8.02 Ratings00 Ratings
Multiple datatypes8.03 Ratings00 Ratings
User Ratings
Microsoft AccessSalesforce Agentforce 360 for Nonprofits
Likelihood to Recommend
7.3
(102 ratings)
8.4
(33 ratings)
Likelihood to Renew
10.0
(15 ratings)
10.0
(1 ratings)
Usability
7.6
(8 ratings)
7.7
(5 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(5 ratings)
8.2
(10 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft AccessSalesforce Agentforce 360 for Nonprofits
Likelihood to Recommend
Microsoft
As a Material Purchasing/Planning/inventory tracking application, Microsoft Access serves its purpose well. It's presentation is clean, data entry is simple and the ability to customize search fields is welcome. It does, however, come with some caveats; namely, when setting search filters and the need arises to back up a step or two, with Microsoft Access you have to reset, or "clear all", adding extra steps/time to a query.
Read full review
Salesforce
I’d say it’s very well suited for organizations looking to move toward AI integrations and make more data-driven decisions. As I mentioned, I’ve also used the competing product from Blackbaud, which is a very closed system — you can’t really pull out the data. Salesforce, on the other hand, has a big advantage with its APIs, allowing you to extract data, store it in Data Cloud, and do much more with it.
However, if your requirements aren’t clearly defined or if there’s heavy customization involved, the implementation can get messy. So I wouldn’t recommend using Salesforce Nonprofit Cloud in cases where the requirements and structure aren’t clearly laid out.
Read full review
Pros
Microsoft
  • Very easy to create entity-relationship diagrams for various tables and designing mock layouts.
  • Really easy to navigate as it hold[s] the classic Microsoft UI. Another good thing is that it comes with the complete MS Office Suite.
  • It is really fast when joining multiple tables no matter what type of join.
  • Works on pretty much same SQL scripts so no need to learn a new language!
Read full review
Salesforce
  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
Read full review
Cons
Microsoft
  • Microsoft Access has not really changed at all for several years. It might be nice to see some upgrades and changes.
  • The help info is often not helpful. Need more tutorials for Microsoft Access to show how to do specific things.
  • Be careful naming objects such as tables, forms, etc. Names that are too long can get cut off in dialog boxes to choose a table, form, report, etc. So, I wish they would have resizable dialog boxes to allow you to see objects with long names.
  • I wish it could show me objects that are not in use in the database for current queries, tables, reports, forms, and macros. That way unused objects can be deleted without worrying about losing a report or query because you deleted the underlying object.
Read full review
Salesforce
  • Organizations that are new to Salesforce need to be prepared for report building and other configurations. Customization is a great feature, but it can be overwhelming if not impossible for a brand new user.
  • Salesforce Trailhead is robust but can be confusing and overwhelming.
  • I'm currently comfortable with only using Salesforce CMS or any iteration on a desktop.
Read full review
Likelihood to Renew
Microsoft
I and the rest of my team will renew our Microsoft Access in the future because we use and maintain many different applications and databases created using Microsoft Access so we will need to maintain them in the future. Additionally, it is a standard at our place of work so it is at $0 cost to us to use. Another reason for renewing Microsoft Access is that we just don' t have the resources needed to extend into a network of users so we need to remain a single-desktop application at this time.
Read full review
Salesforce
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
Read full review
Usability
Microsoft
Microsoft Access is easy to use. It is compatible with spreadsheets. It is a very good data management tool. There is scope to save a large amount of data in one place. For using this database, one does not need much training, can be shared among multiple users. This database has to sort and filtering features which seem to be very useful.
Read full review
Salesforce
Salesforce CMS is very intuitive and easy to use. I have not found where it glitches or crashes out. You can tell where data is "supposed to live" and it you aren't sure, there is an easy search function. Support is made readily available.
Read full review
Reliability and Availability
Microsoft
I don't think the program has ever failed me. It is one of those programs where there is always a solution if you know where to look.
Read full review
Salesforce
No answers on this topic
Support Rating
Microsoft
While I have never contacted Microsoft directly for product support, for some reason there's a real prejudice against MS Access among most IT support professionals. They are usually discouraging when it comes to using MS Access. Most of this is due to their lack of understanding of MS Access and how it can improve one's productivity. If Microsoft invested more resources towards enhancing and promoting the use of MS Access then maybe things would be different.
Read full review
Salesforce
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
Read full review
Implementation Rating
Microsoft
there is no key idea, since it is easy to implement Microsoft Access
Read full review
Salesforce
No answers on this topic
Alternatives Considered
Microsoft
Excel is a fantastic - robust application that can do so much so easily. Its easy to train and understand. However - excel does not provide a reporting function and that is typically where we will suggest a move to [Microsoft] Access. [Microsoft] Access requires a little more knowledge of data manipulation.
Read full review
Salesforce
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
Read full review
Return on Investment
Microsoft
  • Not having to recreate queries or reports every time you want to use them.
  • Once an item is created and saved as part of the database, you save manpower by not having to recreate them.
  • ROI from a usability standpoint is great. Solid product with great functionality that requires low maintenance usually.
Read full review
Salesforce
  • New email platform (integrated with Salesforce and based on Salesforce segmentation) increased open rate by 7%
  • Using Salesforce Flows to design a custom batch process for approving small grants reduced days of work to one or two clicks.
  • We replaced a paper system (walking around with a clipboard) to a virtual system (you can do it from anywhere!) for approving payments.
Read full review
ScreenShots

Agentforce 360 for Nonprofits Screenshots

Screenshot of Case ManagementScreenshot of Contact RecordScreenshot of Home DashboardScreenshot of Management ModuleScreenshot of Marketing Cloud for Nonprofits