<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
630 Ratings

Microsoft Azure

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
630 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
Top Rated
415 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Microsoft Azure

[Microsoft] Azure provides a great "get up and running" environment particularly when you need to map multiple resources together, such as database, web app, storage, and analytics. The "Application Insights" feature is particularly strong because it allows you to do a "one click" install of an agent that can track performance and transactions all the way down to the database level. The [Microsoft] Azure dashboard allows you to easily find resources you need and access the current resources you have. Setting up new resources also uses a well managed "wizard" like structure to make it easy.
Sean Patterson | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Well suited / Poorly suited - really two sides of the same coin
  1. Company has management that will be willing to work in the system. Sometimes people are reluctant to learn something new.
  2. In house IT with developer skills. This is critical unless you either want to change your business to match Salesforce, or pay consultants a lot of money.
  3. Existing systems can be integrated, but you need that knowledge and access as well. Running Salesforce with connecting it will create a need for double data entry, If you have a locked down legacy system, you will have difficulty sharing data.
Joseph Lemos | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

Microsoft Azure
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Ease of building user interfaces
Microsoft Azure
7.2
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.2
Scalability
Microsoft Azure
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.5
Platform management overhead
Microsoft Azure
7.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.5
Workflow engine capability
Microsoft Azure
7.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Platform access control
Microsoft Azure
7.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Services-enabled integration
Microsoft Azure
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Development environment creation
Microsoft Azure
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Development environment replication
Microsoft Azure
8.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.4
Issue monitoring and notification
Microsoft Azure
7.8
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Issue recovery
Microsoft Azure
7.8
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Upgrades and platform fixes
Microsoft Azure
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2

Pros

Microsoft Azure

  • Azure Functions is the easiest serverless service to work with in my experience. Easy to ship Node.js functions without bundling dependencies.
  • Proactive and responsive support. We've worked with most other cloud providers - Amazon, Google, Oracle. Amazon Web Services' customer support is a black hole and their documentation is worthless. Google and Oracle are better, but Azure's support is responsive and their docs are pretty good.
  • Azure's Web UI is pretty easy to work with
Valeri Karpov | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Rhiannon Thompson | TrustRadius Reviewer

Cons

Microsoft Azure

  • Could be easier to setup redundancy
  • Feels as if there are too many options, bells, and whistles you could add.
  • Microsoft Azure functions does not have a "Configure Services" method. Programming Azure functions has a slightly different programming model than does a "normal" API application. I would prefer that the startup process be identical.
João Almeida | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
  • Bugs really are the main issue here. Otherwise it's great with reporting!
Alexa Terry | TrustRadius Reviewer

Likelihood to Renew

Microsoft Azure

Microsoft Azure 10.0
Based on 15 answers
Moving to Azure was and still is an organizational strategy and not simply changing vendors. Our product roadmap revolved around Azure as we are in the business of humanitarian relief and Azure and Microsoft play an important part in quickly and efficiently serving all of the world. Migration and investment in Azure should be considered as an overall strategy of an organization and communicated companywide.
Amir Tabei | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Usability

Microsoft Azure

Microsoft Azure 8.8
Based on 22 answers
Such a great platform for a novice or expert to use. There is significant training available to learn how to do complex things with little to know background doing them before. Especially if you live close to a Microsoft training center, they offer many courses for free on site. Even if not, the virtual training they provide is also free and plentiful.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Microsoft Azure

Microsoft Azure 6.8
Based on 2 answers
It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Support Rating

Microsoft Azure

Microsoft Azure 8.3
Based on 26 answers
Microsoft products are well-known for 24x7 global coverage of customer support. They also sometimes come with a multiple support plan, which caters to different business requirements and needs. However, more support will also mean more cost to bare. Other than that, limited options in technical training sometimes make it quite challenging in finding the right talents for managing Microsoft Azure clouds and more dependency in Microsoft technical support.
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 7.9
Based on 21 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Implementation Rating

Microsoft Azure

Microsoft Azure 8.0
Based on 2 answers
As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
Amir Tabei | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Azure

  • With Hybrid Cloud, organizations can integrate onsite servers with Cloud instances.
  • Machines are grouped into cloud service and respond to the same domain name with various ports
  • High performance, Low cost
  • Multiple Storage Services
  • Native MS SQL Database & No SQL support
  • Little Cheaper than piers
  • Offers inbuilt tool like Azure stack to help the organization deliver Azure service from the own data center
Anonymous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Jonathan Justin Lewis | TrustRadius Reviewer

Return on Investment

Microsoft Azure

  • It has taken a few years of planning and growth (which continue), but we've been able to successfully budget and plan for ever increased capacity by starting first with some Virtual Machines and factoring in on-prem maintenance vs cloud constant improvements. VM (server, compute, networking) costs even out quickly over time and will show savings very soon.
  • Because of Azure Application Gateways (which cost very little to set up and maintain), we were able to build a state of the art single-sign-on hub for all of our users and other enterprise platforms (mostly non-Microsoft and non Azure systems), reducing the amount of time to switch among these for workers and increasing overall productivity.
  • With Azure Active Directory, we do not need to maintain separate identity systems and can more easily integrate our organizations credentials into authorization for access to other systems.
Matt Varney | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • This has been a huge time waster for our team.
  • Load times are at least 3 times as long as they used to be.
  • Our workflows can not be as efficient as they used to be so we spend more time doing manual tasks.
  • More things have to be pushed through our ops team instead of being able to do them ourselves, which creates significant roadblocks.
Jacob LaBruzzo | TrustRadius Reviewer

Pricing Details

Microsoft Azure

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Azure Editions & Modules

Additional Pricing Details

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud) Editions & Modules

Edition
Starter$25.001
Plus$100.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Microsoft Azure
8.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.8

Likelihood to Renew

Microsoft Azure
10.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Usability

Microsoft Azure
8.8
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Reliability and Availability

Microsoft Azure
6.8
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Support Rating

Microsoft Azure
8.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9

Implementation Rating

Microsoft Azure
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Add comparison