Microsoft BI (MSBI) vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft BI (MSBI)
Score 8.6 out of 10
N/A
Microsoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.
$14
per month per user
Microsoft Dynamics 365
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
Microsoft BI (MSBI)Microsoft Dynamics 365
Editions & Modules
Power BI Pro
$14
per month per user
Power BI Premium
$24
per month per user
No answers on this topic
Offerings
Pricing Offerings
Microsoft BI (MSBI)Microsoft Dynamics 365
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft BI (MSBI)Microsoft Dynamics 365
Considered Both Products
Microsoft BI (MSBI)
Chose Microsoft BI (MSBI)
To be honest, I have never used anything similar to PowerBI. I have seen reports that come from Whatagraph, but I have never used it myself, so that is the only application that I can sort of compare it too. Just looking at the visuals from both, PowerBI reports are better …
Microsoft Dynamics 365
Chose Microsoft Dynamics 365
We had other applications from Microsoft like ERP applications and we already used Outlook for a mail client. Today, given the choice and having a big amount of money to invest, they would probably choose Salesforce for CRM, having a better mobile app and better reporting for …
Chose Microsoft Dynamics 365
Our business switched from a year long Salesforce deployment to Microsoft Dynamics 365 Online in order to bring the program/project's data and database management in-house, eliminating the need for a Salesforce implementation consultant and resulting in significant cost …
Features
Microsoft BI (MSBI)Microsoft Dynamics 365
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Microsoft BI (MSBI)
9.8
49 Ratings
18% above category average
Microsoft Dynamics 365
-
Ratings
Pixel Perfect reports9.942 Ratings00 Ratings
Customizable dashboards9.749 Ratings00 Ratings
Report Formatting Templates9.947 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Microsoft BI (MSBI)
9.8
49 Ratings
20% above category average
Microsoft Dynamics 365
-
Ratings
Drill-down analysis9.944 Ratings00 Ratings
Formatting capabilities9.749 Ratings00 Ratings
Integration with R or other statistical packages9.939 Ratings00 Ratings
Report sharing and collaboration9.949 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Microsoft BI (MSBI)
9.9
48 Ratings
19% above category average
Microsoft Dynamics 365
-
Ratings
Publish to Web9.944 Ratings00 Ratings
Publish to PDF9.944 Ratings00 Ratings
Report Versioning9.940 Ratings00 Ratings
Report Delivery Scheduling9.943 Ratings00 Ratings
Delivery to Remote Servers9.924 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Microsoft BI (MSBI)
9.9
48 Ratings
22% above category average
Microsoft Dynamics 365
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)9.947 Ratings00 Ratings
Location Analytics / Geographic Visualization9.944 Ratings00 Ratings
Predictive Analytics9.942 Ratings00 Ratings
Pattern Recognition and Data Mining9.92 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Microsoft BI (MSBI)
9.9
49 Ratings
15% above category average
Microsoft Dynamics 365
-
Ratings
Multi-User Support (named login)9.946 Ratings00 Ratings
Role-Based Security Model9.943 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.946 Ratings00 Ratings
Report-Level Access Control9.92 Ratings00 Ratings
Single Sign-On (SSO)9.928 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Microsoft BI (MSBI)
8.8
39 Ratings
13% above category average
Microsoft Dynamics 365
-
Ratings
Responsive Design for Web Access8.936 Ratings00 Ratings
Mobile Application8.027 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.036 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Microsoft BI (MSBI)
9.8
21 Ratings
24% above category average
Microsoft Dynamics 365
-
Ratings
REST API9.919 Ratings00 Ratings
Javascript API9.919 Ratings00 Ratings
iFrames9.918 Ratings00 Ratings
Java API9.917 Ratings00 Ratings
Themeable User Interface (UI)9.918 Ratings00 Ratings
Customizable Platform (Open Source)9.717 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
7.7
83 Ratings
1% below category average
Customer data management / contact management00 Ratings7.981 Ratings
Workflow management00 Ratings7.879 Ratings
Territory management00 Ratings7.160 Ratings
Opportunity management00 Ratings7.572 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.278 Ratings
Contract management00 Ratings7.961 Ratings
Quote & order management00 Ratings7.757 Ratings
Interaction tracking00 Ratings8.171 Ratings
Channel / partner relationship management00 Ratings7.362 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
8.0
68 Ratings
5% above category average
Case management00 Ratings7.863 Ratings
Call center management00 Ratings7.850 Ratings
Help desk management00 Ratings8.457 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
7.8
78 Ratings
1% above category average
Lead management00 Ratings7.672 Ratings
Email marketing00 Ratings8.171 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Task management00 Ratings8.171 Ratings
Billing and invoicing management00 Ratings8.054 Ratings
Reporting00 Ratings8.065 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
7.6
77 Ratings
0% below category average
Forecasting00 Ratings7.667 Ratings
Pipeline visualization00 Ratings7.773 Ratings
Customizable reports00 Ratings7.476 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
7.7
80 Ratings
1% above category average
Custom fields00 Ratings7.678 Ratings
Custom objects00 Ratings7.572 Ratings
Scripting environment00 Ratings7.956 Ratings
API for custom integration00 Ratings7.861 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
8.8
75 Ratings
5% above category average
Single sign-on capability00 Ratings8.869 Ratings
Role-based user permissions00 Ratings8.770 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
7.7
44 Ratings
4% above category average
Social data00 Ratings7.843 Ratings
Social engagement00 Ratings7.643 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
7.2
65 Ratings
3% below category average
Marketing automation00 Ratings7.665 Ratings
Compensation management00 Ratings6.834 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft BI (MSBI)
-
Ratings
Microsoft Dynamics 365
6.8
56 Ratings
10% below category average
Mobile access00 Ratings6.856 Ratings
Best Alternatives
Microsoft BI (MSBI)Microsoft Dynamics 365
Small Businesses
Yellowfin
Yellowfin
Score 8.8 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft BI (MSBI)Microsoft Dynamics 365
Likelihood to Recommend
9.9
(73 ratings)
7.5
(103 ratings)
Likelihood to Renew
8.0
(25 ratings)
8.0
(20 ratings)
Usability
10.0
(15 ratings)
7.4
(33 ratings)
Availability
9.5
(2 ratings)
-
(0 ratings)
Performance
7.0
(2 ratings)
-
(0 ratings)
Support Rating
8.9
(15 ratings)
8.0
(11 ratings)
In-Person Training
6.9
(3 ratings)
-
(0 ratings)
Online Training
8.5
(2 ratings)
7.5
(2 ratings)
Implementation Rating
9.6
(7 ratings)
9.2
(4 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.8
(3 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Microsoft BI (MSBI)Microsoft Dynamics 365
Likelihood to Recommend
Microsoft
Microsoft BI is well suited for Stream analytics, easy data integration, report creation and UI/UX designs (limited but what all available are great ones) Microsoft BI may be less appropriate for handling huge number of datasets and difficult queries. It may also be difficult for a company with heavy data.
Read full review
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Pros
Microsoft
  • Comparatively easy to use compared to other data analytics solutions, collaborating with other colleagues on data work is simple.
  • Using Visual Studio for database, ETL, reporting, and analytics development save time and money.
  • Transfer of data from one application to another via Excel and comparison of data attributes between applications
  • Dashboard functionality, as well as Python support, are available, allowing you to add additional charts and graphs.
Read full review
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Cons
Microsoft
  • The race to perfect gathering of Non-Traditional datasets is on-going; with Microsoft arguably not the leader of the pack in this category.
  • Licensing options for PowerBI visualizations may be a factor. I.e. if you need to implement B2C PowerBI visualizations, the cost is considerably high especially for startups.
  • Some clients are still resistant putting their data on the cloud, which restricts lots of functionality to Power BI.
Read full review
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Likelihood to Renew
Microsoft
Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.
Read full review
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Usability
Microsoft
The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.
Read full review
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
Read full review
Reliability and Availability
Microsoft
The product has been reliable.
Read full review
Microsoft
No answers on this topic
Performance
Microsoft
SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.
Read full review
Microsoft
No answers on this topic
Support Rating
Microsoft
While support from Microsoft isn't necessarily always best of breed, you're also not paying the price for premium support that you would on other platforms. The strength of the stack is in the ecosystem that surrounds it. In contrast to other products, there are hundreds, even thousands of bloggers that post daily as well as vibrant user communities that surround the tool. I've had much better luck finding help with SQL Server related issues than I have with any other product, but that help doesn't always come directly from Microsoft.
Read full review
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Read full review
In-Person Training
Microsoft
This training was more directed toward what the product was capable of rather than actual programming.
Read full review
Microsoft
No answers on this topic
Online Training
Microsoft
I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.
Read full review
Microsoft
No answers on this topic
Implementation Rating
Microsoft
We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.
Read full review
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
Microsoft
We have used the built in ConnectWise Manager reports and custom reports. The reports provide static data. PowerBI shows us live data we can drill down into and easily adjust parameters. It's much more useful than a static PDF report.
Read full review
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Contract Terms and Pricing Model
Microsoft
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Professional Services
Microsoft
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
Microsoft
  • As a SaaS provider we see being able to provide self-service BI to our client users as a competitive advantage. In fact the MSSQL enabled BI is a contributing factor to many winning RFPs we have done for prospective client organisations.
  • However MSSQL BI requires extensive knowledge and skills to design and develop data warehouses & data models as a foundation to support business analysts and users to interrogate data effectively and efficiently. Often times we find having strong in-house MSSQL expertise is a bless.
Read full review
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
ScreenShots