Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.
$2.50
per user/per month
Symantec Client Management Suite
Score2.5 out of 10
N/A
Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.
If you have multiple endpoints in your environment, if you're looking to understand what your environment looks like, if you're trying to identify the health of your environment, or identify any risks or vulnerabilities in your environment pertaining to your endpoints and devices.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Whenever you have computers that aren't easily accessible or you have a big site to cover (or multi location), Symantec Client Management Suite (CMS) is really great to manage all your computers, if it's for installation, software, licenses or even status. Setting up all you need from CMS can take some time, especially when you're in a multi-location site. We had to ask the Symantec engineers to help us a couple of times and set things up because even if we followed the documentation, it wasn't an easy task. But at least, the Symantec engineers are people that know what they do and they're really efficient at it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The big thing for us is on endpoint, it kind of integrates with everything else that we already have because we use Microsoft completely. And so that helps us with being able to integrate, and send things over to Azure Sentinel as we need to as well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.
I'd say building out summaries and log reviews for analysts reviewing incidents. So, pivoting from the alerts themselves to actually getting the detail underneath. Trying to understand what caused an alert, where they went from there, et cetera, et cetera. And then trying to get into deeper log review to take that investigation further can be a pain point.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
More transparency with the roadmap would be a welcome change. New and upcoming features are usually a surprise until a major Symantec Event takes place but little is heard about those features before and even after, in some cases, leading up to a release.
Documentation for some items is poor. Especially around the Workflow product. It was intended that the documentation for the elements in a workflow would be crowd-sourced, which is a good idea, but in order for that to happen, more people need to be using it and taking the time to draw up the documents.
Cost. Its always a big topic, especially in higher-ed, but Symantec could do more to lower its costs for some product lines in order to gain more acceptance and support. If that was done and more institutions could get their student workers to use the product, once they leave college and go into the "real-world" there is a possibility that they would start recommending Symantec products because of their use in College.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because it's hard to find things sometimes. I can find things now because I know where they are. But you have to work with it a little while to figure out how. I'd basically say it was a security tool designed by developers. So you have to get that mindset to find things. So a new hire, a new person in the SOC would have a difficult time. I know that's sitting in here, or that screen is in here somewhere. So it's gotten better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Microsoft Defender for Endpoint chugs along just fine no matter what we throw at it and what systems it's running on. It doesn't take up a lot of resources either, so that's welcomed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support at Symantec isn't that great. Client Management Suite isn't even listed on the Support Portal when trying to open a ticket. Your best bet for support is actually the user groups that Symantec hosts. The members of the groups are usually very responsive. With Broadcom buying Symantec, I've seen a huge jump in personnel leaving Symantec, so I'm assuming the support is just going to get worse. Recently for a simple question, I reached out to 5 people just to find out 4 of the 5 had left the company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Deployment was handled by our team here and everything went pretty smoothly. We did have a few hiccups in our test group, but that only took a bit to get ironed out.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Particularly, we're evaluating Symantec Endpoint Protection, the commercial version. We've looked at eSet, a couple of the others, and it's much too heavy or difficult to manage, things like that. Ease of use, ease of integration. It's already there. It's super easy to update it with the regular OS updates and everything. So we can manage it whether we're using SCCM or Intune or Dato, it's very easy to deploy updates and manage things.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Although there are other tools that can be utilized I don't believe those tools are as robust as Symantec Management Platform. The Symantec Management Platform was chosen because of the value it returns internally and for our customers. You can pull just about any data element from an endpoint and provide detailed reports or great graphs for the C-Level
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think the positive impact overall is that we do a lot of sitting in front of assessors- federal assessors, government assessors. And it really comes down to when the assessor has to think about another product that you're bringing in that's not Microsoft, it creates a lot of confusion, more paperwork, more explanation. But the positive impact is that they know it, everybody kind of knows Microsoft. And so when you tell them you have this endpoint for Microsoft Defender for Endpoint, they're like, okay. The questions go away, and it makes the overhead a lot less during an assessment.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
