Microsoft Defender for Endpoint vs. Trend Micro Worry-Free Services Suite

Microsoft Defender for Endpoint is easy to deployed across the entire organization. Having a cloud based solution with a single pane of glass to manage all assets is a real no-brainer. Being able to receive immediate alerts when suspicious activity occurs is extremely helpful in keeping risks at a minimum. Microsoft Defender for Endpoint management is also smart enough to not send several alerts when an attack could be hitting multiple targets within a certain time frame or when it's the same attack multiple times. However, be prepared to click through multiple pages all over the site to figure out what happened when an attack occurs.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• One, it's crazy lightweight, so compared to some of the competitors that we also have used with our security services, it's really lightweight and so I don't have a lot of overhead on the system that it's running on.
• It does really fantastic PowerShell integration.

Incentivized

• Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
• Central Control Manager capabilities to have control about what happens in the environment
• No need to have internal infrastructure to host further than your workstations or terminals
• No need to have dedicated team for security or endpoint protection
• Maintenance and updates are available just as released, no need to take actions on that side
• Great capabilities as a connected threat defense platform
• Endpoint protection features and quality for SMBs
• Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage

Incentivized

• It would be good to continue to minimize the amount of resources needed during a scan
• Provide more integration with Outlook to scan attachments with a notification that everything is good
• Provide a Click to Fix option when listing issues or high-risk problems on systems

Incentivized

• It would be better if there were an unload password for each policy instead of one for the whole organization.
• We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
• When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.

Incentivized

Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market

Incentivized

It offers multiple security features and integrates well with Microsoft ecosystems. A workflow for threat detection, investigation, automated remediation, and a centralized dashboard is an added advantage. This application is mainly designed for experienced users; new users may feel challenged.

Incentivized

Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.

Incentivized

Microsoft Defender for Endpoint chugs along just fine no matter what we throw at it and what systems it's running on. It doesn't take up a lot of resources either, so that's welcomed.

Incentivized

Microsoft Defender for Endpoint is easy on memory and resources on clients.

Incentivized

The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Deployment was handled by our team here and everything went pretty smoothly. We did have a few hiccups in our test group, but that only took a bit to get ironed out.

Incentivized

Defender is far easier to deploy and manage than Sophos and tends to work without as many issues. The threat assessment portal provides an in-depth view of the organization's security posture, whereas Sophos only shows the patching status of the PCs. We did need Intune to get many of the control features (disabling USB drives) that Sophos offered out of the box.

Incentivized

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.

Incentivized

Microsoft Defender for Endpoint is easily scaled from small orgs to giant enterprises.

Incentivized

• Reduced incidents of security breaches lead to lower remediation costs and avoid potential financial losses and reputational damage.
• Reduces the need for additional third-party security solutions and training, thereby lowering overall security management costs.
• Increased efficiency and productivity of IT staff lead to better allocation of resources and cost savings.
• Reduces the risk of fines and sanctions associated with non-compliance, ensuring business continuity and protecting revenue.

Incentivized

• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

Incentivized