Microsoft Dynamics 365 Business Central vs. Zoho One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Business Central
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.N/A
Zoho One
Score 8.2 out of 10
N/A
Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
$45
per month per employee
Pricing
Microsoft Dynamics 365 Business CentralZoho One
Editions & Modules
No answers on this topic
All Employee Pricing
$444
per year per employee (Must purchase license for ALL employees)
Flexible User Pricing
$1080
per year Licenses for any no. of users
Offerings
Pricing Offerings
Microsoft Dynamics 365 Business CentralZoho One
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonth-to-month plans available.
More Pricing Information
Community Pulse
Microsoft Dynamics 365 Business CentralZoho One
Top Pros
Top Cons
Features
Microsoft Dynamics 365 Business CentralZoho One
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.6
6 Ratings
5% above category average
Zoho One
-
Ratings
Pay calculation7.86 Ratings00 Ratings
Benefit plan administration7.04 Ratings00 Ratings
Direct deposit files9.35 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
16 Ratings
10% above category average
Zoho One
6.8
1 Ratings
7% below category average
API for custom integration8.015 Ratings8.21 Ratings
Plug-ins8.013 Ratings5.51 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.0
20 Ratings
10% above category average
Zoho One
6.8
1 Ratings
18% below category average
Single sign-on capability9.016 Ratings5.51 Ratings
Role-based user permissions9.020 Ratings8.21 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365 Business Central
5.1
21 Ratings
31% below category average
Zoho One
8.2
1 Ratings
16% above category average
Dashboards5.117 Ratings8.21 Ratings
Standard reports5.121 Ratings8.21 Ratings
Custom reports5.120 Ratings8.21 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.8
21 Ratings
14% above category average
Zoho One
-
Ratings
Accounts payable9.020 Ratings00 Ratings
Accounts receivable8.419 Ratings00 Ratings
Global Financial Support9.08 Ratings00 Ratings
Primary and Secondary Ledgers10.07 Ratings00 Ratings
Journals and Reconciliations10.010 Ratings00 Ratings
Configurable Accounting10.010 Ratings00 Ratings
Standardized Processes9.011 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
16 Ratings
10% above category average
Zoho One
-
Ratings
Inventory tracking9.016 Ratings00 Ratings
Automatic reordering6.79 Ratings00 Ratings
Location management9.013 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.9
19 Ratings
2% above category average
Zoho One
-
Ratings
Pricing7.117 Ratings00 Ratings
Order entry8.016 Ratings00 Ratings
Credit card processing10.011 Ratings00 Ratings
Cost of goods sold8.015 Ratings00 Ratings
Order Orchestration8.05 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.4
11 Ratings
13% above category average
Zoho One
-
Ratings
Billing Management8.39 Ratings00 Ratings
Cash and Asset Management9.010 Ratings00 Ratings
Travel & Expense Management7.86 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.37 Ratings00 Ratings
Period Close10.010 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
8 Ratings
13% above category average
Zoho One
-
Ratings
Budgeting and Forecasting10.08 Ratings00 Ratings
Project Costing10.07 Ratings00 Ratings
Cost Capture10.08 Ratings00 Ratings
Capital Project Management8.05 Ratings00 Ratings
Customer Contract Compliance10.06 Ratings00 Ratings
Project Revenue Recognition8.04 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.7
4 Ratings
12% above category average
Zoho One
-
Ratings
Project Planning and Scheduling8.03 Ratings00 Ratings
Task Insight for Project Managers8.03 Ratings00 Ratings
Project Mobile Functionality8.03 Ratings00 Ratings
Definable Resource Pools7.03 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.7
3 Ratings
25% above category average
Zoho One
-
Ratings
Award Lifecycle Management10.03 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
6 Ratings
14% above category average
Zoho One
-
Ratings
Bids Analyzed and Compared8.03 Ratings00 Ratings
Contract Authoring8.03 Ratings00 Ratings
Contract Repository7.03 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated7.55 Ratings00 Ratings
Supplier Management8.03 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.6
3 Ratings
38% above category average
Zoho One
-
Ratings
Risk Repository9.32 Ratings00 Ratings
Control Management9.43 Ratings00 Ratings
Control Efficiency Assessments9.32 Ratings00 Ratings
Issue Detection10.03 Ratings00 Ratings
Remediation and Certification9.72 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.7
3 Ratings
12% above category average
Zoho One
-
Ratings
Transportation Planning and Optimization8.02 Ratings00 Ratings
Transportation Execution Management8.02 Ratings00 Ratings
Trade and Customs Management8.02 Ratings00 Ratings
Fulfillment Management7.93 Ratings00 Ratings
Warehouse Workforce Management8.02 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.1
3 Ratings
6% below category average
Zoho One
-
Ratings
Production Process Design9.02 Ratings00 Ratings
Production Management5.83 Ratings00 Ratings
Configuration Management1.32 Ratings00 Ratings
Work Execution9.02 Ratings00 Ratings
Manufacturing Costs8.63 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.5
5 Ratings
27% above category average
Zoho One
-
Ratings
Forecasting9.05 Ratings00 Ratings
Inventory Planning10.05 Ratings00 Ratings
Performance Monitoring10.05 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.3
2 Ratings
25% above category average
Zoho One
-
Ratings
Proposal Management9.01 Ratings00 Ratings
Product Master Data Management9.01 Ratings00 Ratings
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User Ratings
Microsoft Dynamics 365 Business CentralZoho One
Likelihood to Recommend
8.0
(21 ratings)
5.8
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(3 ratings)
7.3
(1 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
5.5
(1 ratings)
User Testimonials
Microsoft Dynamics 365 Business CentralZoho One
Likelihood to Recommend
Microsoft
It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!
Read full review
Zoho
Advantages
  • The price-quality ratio is excellent, even though Odoo has become very competitive.
  • The time to implementation is also great, if not one of the best.
  • Excellent billing and service desk apps
It is not the best solution if you are looking into a collaboration-focused software suite.
Read full review
Pros
Microsoft
  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Read full review
Zoho
  • CRM integrates nicely using our Zapier environment.
  • The Lead to Contact/Account Conversion is very intuitive.
  • Deals, Sales Orders, and Contract Zoho Sign work well together.
Read full review
Cons
Microsoft
  • The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
  • We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
  • There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.
Read full review
Zoho
  • The integration is loose and needs to be more stable and a true integration
  • Development appears to take long periods of time to bring customer enhancements into the next release. I have seen numerous obvious business application needs to be brought to the attention that is still 2-3 years old without an update
  • Unified User Interface and back end functionality/configuration across applications
Read full review
Likelihood to Renew
Microsoft
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
Read full review
Zoho
No answers on this topic
Usability
Microsoft
It has simplified all processes and reduces turnaround time for month end processes. You can easily navigate through the dashboard which is very user friendly and easily guides you to different functionalities. Duplications of Invoices is avoided because NAV rejects posting of an invoice number already in the system so you increase accuracy.
Read full review
Zoho
While the software is easy to use and pick up, the different user interfaces and limits across the application make it difficult and slow to implement additional applications quickly and seamlessly across the organization. If the User interface was more consistent we would be able to pick up and train on new apps more efficiently
Read full review
Support Rating
Microsoft
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
Read full review
Zoho
Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
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Alternatives Considered
Microsoft
I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
Read full review
Zoho
5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user. Nowadays, pricing is almost equal. The effort of integration processes with Odoo is still higher even though it delivers more potential. A decision between both today would be more difficult for us.
Read full review
Return on Investment
Microsoft
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
Read full review
Zoho
  • It has had an overall negative impact since we migrated from HubSpot due to the overall lack of support.
  • Our users are frustrated with the complexity and lack of consistency in the admin portals.
  • CRM is the only tool that is ready for business at scale.
Read full review
ScreenShots