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Microsoft Dynamics 365 Finance vs. QuickBooks Desktop Pro

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Finance

    Score6.6 out of 10
    N/AMicrosoft Dynamics 365 Finance is used to automate and modernize global financial operations. The application can monitor performance in real time, predict future outcomes, and support data-driven decisions to drive business growth.

    $2,520

    per year per user

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
    Pricing
    Microsoft Dynamics 365 FinanceQuickBooks Desktop Pro
    Editions & Modules
    Dynamics 365 Finance
    $2520
    per year per user
    Dynamics 365 Finance Premium
    $3600
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 FinanceQuickBooks Desktop Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 FinanceQuickBooks Desktop Pro
    Considered Both Products
    Microsoft
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    25 Answers
    Features
    Microsoft Dynamics 365 FinanceQuickBooks Desktop Pro
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Finance and QuickBooks Desktop Pro
    Feature
    Microsoft Dynamics 365 Finance
    5.0
    1 Ratings
    41% below category average
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Pay calculation5.01 Ratings6.364 Ratings
    Reimbursement management5.01 Ratings7.754 Ratings
    Benefit plan administration00 Ratings6.338 Ratings
    Direct deposit files00 Ratings6.656 Ratings
    Salary revision and increment management00 Ratings6.352 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Finance and QuickBooks Desktop Pro
    Feature
    Microsoft Dynamics 365 Finance
    6.8
    2 Ratings
    11% below category average
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    API for custom integration5.62 Ratings6.535 Ratings
    Plug-ins8.01 Ratings5.039 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Finance and QuickBooks Desktop Pro
    Feature
    Microsoft Dynamics 365 Finance
    8.3
    2 Ratings
    1% above category average
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Single sign-on capability9.02 Ratings8.482 Ratings
    Role-based user permissions7.52 Ratings8.695 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Finance and QuickBooks Desktop Pro
    Feature
    Microsoft Dynamics 365 Finance
    6.7
    2 Ratings
    15% below category average
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Dashboards6.52 Ratings8.4100 Ratings
    Standard reports7.02 Ratings8.9117 Ratings
    Custom reports6.52 Ratings8.1114 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Finance and QuickBooks Desktop Pro
    Feature
    Microsoft Dynamics 365 Finance
    8.1
    2 Ratings
    6% above category average
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Accounts payable7.52 Ratings9.3119 Ratings
    Accounts receivable8.02 Ratings9.2121 Ratings
    Cash management8.02 Ratings9.2107 Ratings
    Bank reconciliation8.02 Ratings9.7119 Ratings
    Expense management8.02 Ratings9.4108 Ratings
    Time tracking7.01 Ratings7.451 Ratings
    Fixed asset management6.52 Ratings5.669 Ratings
    Multi-currency support9.02 Ratings6.931 Ratings
    Multi-division support9.52 Ratings8.958 Ratings
    Regulations compliance8.02 Ratings8.342 Ratings
    Electronic tax filing8.02 Ratings8.355 Ratings
    Self-service portal9.52 Ratings5.941 Ratings
    Global Financial Support9.52 Ratings4.217 Ratings
    Primary and Secondary Ledgers9.52 Ratings7.240 Ratings
    Intercompany Accounting9.52 Ratings7.943 Ratings
    Localizations7.52 Ratings4.219 Ratings
    Journals and Reconciliations8.52 Ratings8.876 Ratings
    Enterprise Accounting9.52 Ratings6.838 Ratings
    Configurable Accounting5.62 Ratings7.647 Ratings
    Centralized Rules Framework6.52 Ratings5.427 Ratings
    Standardized Processes7.02 Ratings8.555 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Finance and QuickBooks Desktop Pro
    Feature
    Microsoft Dynamics 365 Finance
    5.0
    1 Ratings
    37% below category average
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Inventory tracking5.01 Ratings6.056 Ratings
    Location management5.01 Ratings6.032 Ratings
    Manufacturing module5.01 Ratings5.218 Ratings
    Automatic reordering00 Ratings6.035 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Finance and QuickBooks Desktop Pro
    Feature
    Microsoft Dynamics 365 Finance
    5.0
    1 Ratings
    39% below category average
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Pricing5.01 Ratings7.555 Ratings
    Order entry5.01 Ratings8.555 Ratings
    Cost of goods sold5.01 Ratings8.063 Ratings
    End-to-end order visibility5.01 Ratings6.123 Ratings
    Credit card processing00 Ratings7.251 Ratings
    Order Orchestration00 Ratings5.220 Ratings
    Order exception Resolution00 Ratings5.218 Ratings
    Best Alternatives
    Microsoft Dynamics 365 FinanceQuickBooks Desktop Pro
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 FinanceQuickBooks Desktop Pro
    Likelihood to Recommend
    6.0
    (3 ratings)
    8.5
    (135 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (19 ratings)
    Usability
    6.5
    (3 ratings)
    9.1
    (42 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.2
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    CPA Rating
    -
    (0 ratings)
    8.5
    (22 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365 FinanceQuickBooks Desktop Pro
    Likelihood to Recommend
    Microsoft
    Its well suited for medium and large organizations that needs strong financial control , automated workflows , inter-company accounting and real-time reporting . It works wonderfully with all the Microsoft products . However , it may be less useful for small businesses as it requires a good investment in implementation , customization , licensing and user training
    Incentivized
    Read full review
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Pros
    Microsoft
    • Financial reporting
    • Multi-company consolidation
    • Hub and spoke setup
    • Web-based access
    Incentivized
    Read full review
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Cons
    Microsoft
    • More clarity on features going away
    • New feature showcases
    • Demonstrations for how things were intended to be used
    Incentivized
    Read full review
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Usability
    Microsoft
    As the UI is modern and user friendly which makes it easy to navigate . The dashboard , workspace and personalized view helps to access the right set of information with ease
    Incentivized
    Read full review
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Support Rating
    Microsoft
    They are good, but there is always room to be better.
    Incentivized
    Read full review
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics 365 Finance is more robust, and can handle larger, more complex business operations, and have better delineation between corporate management and divisions in a company, but it is not flexible, nor easy to change. It is complex, inflexible, and difficult to incorporate new workflows or business rules to accommodate changes in the business. We have changed over the past decade and while F&O is big and robust, it is not nimble.
    Incentivized
    Read full review
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Because F&O is not very nimble, we are looking to reimplement
    • The lack of interoperability has hindered our ability to use external tools to supplement shortcomings of the product
    • The inflexibility has lead to great frustration from team leads
    Incentivized
    Read full review
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    ScreenShots