Microsoft Dynamics 365 vs. Oracle Fusion Cloud ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Oracle Fusion Cloud ERP
Score 6.9 out of 10
N/A
Oracle Cloud Enterprise Resource Planning (ERP) is a core suite of Oracle Cloud software-as-a-service (SaaS) applications. Oracle Expense Management and Oracle Risk Management are part of this solution. Other apps include Financials, Revenue Management, Accounting Hub, PPM, and Procurement. The single cloud platform offers built-in industry standards and modern best practices. ERP software is the backbone of many organizations and Oracle aims to offer a modern, connected…N/A
Pricing
Microsoft Dynamics 365Oracle Fusion Cloud ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics 365Oracle Fusion Cloud ERP
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing per user varies by component within the Oracle ERP Cloud solution.
More Pricing Information
Community Pulse
Microsoft Dynamics 365Oracle Fusion Cloud ERP
Considered Both Products
Microsoft Dynamics 365

No answer on this topic

Oracle Fusion Cloud ERP
Chose Oracle Fusion Cloud ERP
Oracle is more reliable than other immature products in the market. Oracle has multifold resources available in the market for each and every technology. Oracle support has made available many solutions to the existing problems and their fixes. The database is of high …
Chose Oracle Fusion Cloud ERP
Pricing, enhanced UI and reporting, market reputation of oracle and reliability of the breadth of offerings - these were key considerations for clients. Ease of implementation and finding the right skills in the market - this was another factor considered by clients.
Chose Oracle Fusion Cloud ERP
We wanted to leap ahead and find a software that would stand the test of time. Being a supplier to OEMs makes sense to have the best. We looked at SAP and some others, but Oracle was the only one that we found build the software for the cloud specifically. Its not just a fancy …
Features
Microsoft Dynamics 365Oracle Fusion Cloud ERP
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics 365
7.7
83 Ratings
1% below category average
Oracle Fusion Cloud ERP
-
Ratings
Customer data management / contact management7.981 Ratings00 Ratings
Workflow management7.879 Ratings00 Ratings
Territory management7.160 Ratings00 Ratings
Opportunity management7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.278 Ratings00 Ratings
Contract management7.961 Ratings00 Ratings
Quote & order management7.757 Ratings00 Ratings
Interaction tracking8.171 Ratings00 Ratings
Channel / partner relationship management7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics 365
8.0
68 Ratings
5% above category average
Oracle Fusion Cloud ERP
-
Ratings
Case management7.863 Ratings00 Ratings
Call center management7.850 Ratings00 Ratings
Help desk management8.457 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics 365
7.8
78 Ratings
1% above category average
Oracle Fusion Cloud ERP
-
Ratings
Lead management7.672 Ratings00 Ratings
Email marketing8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Oracle Fusion Cloud ERP
-
Ratings
Task management8.171 Ratings00 Ratings
Billing and invoicing management8.054 Ratings00 Ratings
Reporting8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
7.6
77 Ratings
0% below category average
Oracle Fusion Cloud ERP
-
Ratings
Forecasting7.667 Ratings00 Ratings
Pipeline visualization7.773 Ratings00 Ratings
Customizable reports7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365
7.7
80 Ratings
1% above category average
Oracle Fusion Cloud ERP
6.5
176 Ratings
13% below category average
Custom fields7.678 Ratings00 Ratings
Custom objects7.572 Ratings00 Ratings
Scripting environment7.956 Ratings00 Ratings
API for custom integration7.861 Ratings7.5173 Ratings
Plug-ins00 Ratings5.5147 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365
8.8
75 Ratings
5% above category average
Oracle Fusion Cloud ERP
7.3
211 Ratings
13% below category average
Single sign-on capability8.869 Ratings9.0191 Ratings
Role-based user permissions8.770 Ratings5.5206 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics 365
7.7
44 Ratings
4% above category average
Oracle Fusion Cloud ERP
-
Ratings
Social data7.843 Ratings00 Ratings
Social engagement7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics 365
7.2
65 Ratings
3% below category average
Oracle Fusion Cloud ERP
-
Ratings
Marketing automation7.665 Ratings00 Ratings
Compensation management6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics 365
6.8
56 Ratings
10% below category average
Oracle Fusion Cloud ERP
-
Ratings
Mobile access6.856 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
9.0
17 Ratings
21% above category average
Pay calculation00 Ratings8.917 Ratings
Benefit plan administration00 Ratings9.017 Ratings
Direct deposit files00 Ratings9.014 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
5.3
215 Ratings
32% below category average
Dashboards00 Ratings6.5204 Ratings
Standard reports00 Ratings4.0208 Ratings
Custom reports00 Ratings5.5204 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
8.5
235 Ratings
10% above category average
Accounts payable00 Ratings8.0224 Ratings
Accounts receivable00 Ratings7.0215 Ratings
Global Financial Support00 Ratings7.5167 Ratings
Primary and Secondary Ledgers00 Ratings6.5193 Ratings
Journals and Reconciliations00 Ratings8.0201 Ratings
Configurable Accounting00 Ratings6.0183 Ratings
Standardized Processes00 Ratings6.5197 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.3
159 Ratings
8% below category average
Inventory tracking00 Ratings7.0153 Ratings
Automatic reordering00 Ratings6.5136 Ratings
Location management00 Ratings7.5138 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.3
152 Ratings
7% below category average
Pricing00 Ratings7.0140 Ratings
Order entry00 Ratings7.0145 Ratings
Credit card processing00 Ratings6.0119 Ratings
Cost of goods sold00 Ratings7.5130 Ratings
Order Orchestration00 Ratings7.0122 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.7
201 Ratings
3% above category average
Billing Management00 Ratings7.0158 Ratings
Cash and Asset Management00 Ratings7.0174 Ratings
Travel & Expense Management00 Ratings7.0143 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings6.0141 Ratings
Period Close00 Ratings7.0170 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
8.2
143 Ratings
8% above category average
Budgeting and Forecasting00 Ratings8.2128 Ratings
Project Costing00 Ratings8.3130 Ratings
Cost Capture00 Ratings8.2120 Ratings
Capital Project Management00 Ratings8.0117 Ratings
Customer Contract Compliance00 Ratings8.3107 Ratings
Project Revenue Recognition00 Ratings8.1112 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.8
103 Ratings
11% above category average
Project Planning and Scheduling00 Ratings7.098 Ratings
Task Insight for Project Managers00 Ratings7.091 Ratings
Project Mobile Functionality00 Ratings6.093 Ratings
Definable Resource Pools00 Ratings6.084 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
8.0
105 Ratings
9% above category average
Award Lifecycle Management00 Ratings6.090 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.8
141 Ratings
11% above category average
Bids Analyzed and Compared00 Ratings6.098 Ratings
Contract Authoring00 Ratings6.0100 Ratings
Contract Repository00 Ratings6.594 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.0114 Ratings
Supplier Management00 Ratings8.5118 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
6.8
78 Ratings
4% above category average
Risk Repository00 Ratings6.073 Ratings
Control Management00 Ratings7.073 Ratings
Control Efficiency Assessments00 Ratings7.066 Ratings
Issue Detection00 Ratings5.066 Ratings
Remediation and Certification00 Ratings5.066 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.3
80 Ratings
7% above category average
Transportation Planning and Optimization00 Ratings6.064 Ratings
Transportation Execution Management00 Ratings7.061 Ratings
Trade and Customs Management00 Ratings6.058 Ratings
Fulfillment Management00 Ratings7.063 Ratings
Warehouse Workforce Management00 Ratings7.060 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.1
73 Ratings
4% below category average
Production Process Design00 Ratings7.066 Ratings
Production Management00 Ratings6.068 Ratings
Configuration Management00 Ratings6.566 Ratings
Work Execution00 Ratings6.064 Ratings
Manufacturing Costs00 Ratings7.064 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.7
94 Ratings
7% above category average
Forecasting00 Ratings8.091 Ratings
Inventory Planning00 Ratings7.593 Ratings
Performance Monitoring00 Ratings7.085 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Oracle Fusion Cloud ERP
7.1
74 Ratings
2% below category average
Proposal Management00 Ratings6.064 Ratings
Product Master Data Management00 Ratings5.567 Ratings
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User Ratings
Microsoft Dynamics 365Oracle Fusion Cloud ERP
Likelihood to Recommend
7.5
(103 ratings)
7.5
(256 ratings)
Likelihood to Renew
8.0
(20 ratings)
10.0
(13 ratings)
Usability
7.4
(33 ratings)
7.0
(10 ratings)
Availability
-
(0 ratings)
5.0
(4 ratings)
Performance
-
(0 ratings)
6.0
(4 ratings)
Support Rating
8.0
(11 ratings)
7.0
(13 ratings)
In-Person Training
-
(0 ratings)
7.4
(2 ratings)
Online Training
7.5
(2 ratings)
8.1
(2 ratings)
Implementation Rating
9.2
(4 ratings)
2.0
(12 ratings)
Configurability
-
(0 ratings)
9.0
(3 ratings)
Contract Terms and Pricing Model
3.8
(3 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(3 ratings)
Product Scalability
-
(0 ratings)
7.0
(3 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(3 ratings)
User Testimonials
Microsoft Dynamics 365Oracle Fusion Cloud ERP
Likelihood to Recommend
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Oracle
Oracle Fusion Cloud is best suited if a customer moves from Oracle eBusiness Suite (on-prem) to a SaaS offering. The transition is comparatively manageable to implement. However, the customer must understand that we cannot have too many customizations in the SaaS model, so many heavily customized on-prem applications would need to be incorporated in the Cloud by using Cloud tools like Oracle Integration Cloud, Oracle Cloud Infrastructure Autonomous Database, Oracle APEX provisioned on OCI, etc.
Read full review
Pros
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Oracle
  • I no longer need VPN to login into the ERP cloud system.
  • I no longer need Java app required for form based application.
  • Data uploading feature using excel was highly required as it makes user life easy.
  • The application is self explanatory and easy to use.
Read full review
Cons
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Oracle
  • Wide localization process.
  • Automated (without a human) business operations, better rpa solutions, scanning, mobile app, etc
  • Central systems for the company re using more than one erp systems.
  • Better reporting tools
  • Developer source also not such enough maybe to support them in each (in their market) countries.
  • Price policy also
Read full review
Likelihood to Renew
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Oracle
Oracle ERP cloud is a significant investment for our company. It will be an ongoing software cost and there's no looking back on that. Our users have become very accustomed to this tool that it is not practically feasible to rip them off from this system. So yes we will continue to renew the subscription going forward.
Read full review
Usability
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
Read full review
Oracle
I like the program, but it is only as good as the initial implementation and the user support required after go-live. I don't think pre-implementation training needs to be too much of a focus, but once you're live, there needs to be an intense focus on working with users and providing high-quality resources to help.
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Reliability and Availability
Microsoft
No answers on this topic
Oracle
The application is used by big banks like HSBC is a testament to its reliability. I did not hear or experience any outages.Oracle is in the hosting business since long. In its previous avatar, it used to be called as Oracle on demand. So oracle has enough experience and expertise in hosting and managing customers applications in their datacenters. Oracle is the only major company which has platform as a service, database as a service and software as a service product offerings on the cloud.Hence customers can rely on Oracle as many major fortune 500 companies do.
Read full review
Performance
Microsoft
No answers on this topic
Oracle
Cloud performance is something that they need to improve. Also it is not consistent. Sometimes for some users it is slow while for others it is fast. This is frustrating for users especially when they are in the middle of what they are doing. We communicated this to Oracle and they suggested to submit request for environment re-sizing. But again this we think should be a proactive effort from Oracle rather than relying on customers to reach out. This is something Oracle definitely needs to work on.
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Support Rating
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Oracle
Support is always providing step by step details to resolve any issue we encounter. If the issue is currently not a functionality or feature of the application they are supportive in offering guidance on submitting an enhancement request. Currently there is an enhancement that will be rolled out by Oracle that was designed for our organization.
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In-Person Training
Microsoft
No answers on this topic
Oracle
The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
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Online Training
Microsoft
No answers on this topic
Oracle
We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective. Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
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Implementation Rating
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Read full review
Oracle
Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.
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Alternatives Considered
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Oracle
Oracle Cloud ERP is more flexible, more negotiable and has better breadth and support worldwide. Their reports are better and speed of implementation is faster. It stacks better since the company is larger, more stable, and has more research and development. There are more references to check with peers too.
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Contract Terms and Pricing Model
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
Read full review
Oracle
No answers on this topic
Scalability
Microsoft
No answers on this topic
Oracle
Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs
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Professional Services
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Oracle
No answers on this topic
Return on Investment
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
Oracle
  • A tool that has made us able to get much ROI by the bank account integration, management of cash, and controlling business unit.
  • Project management is made easy with its module and tracking with the exact time and issuance makes it more convenient and compatible for the return.
  • Automation in pay and expenses improve the company’s visibility in the market.
Read full review
ScreenShots

Oracle Fusion Cloud ERP Screenshots

Screenshot of Critical information is available at a glance with comprehensive details a click away.Screenshot of Social collaboration meets the modern communication needs of today's employees and breaks down barriers between teams.Screenshot of A simple, modern interface provides easy access to information across areas, personalized for each user.Screenshot of Critical information is available at a glance with comprehensive details a click away.Screenshot of Analytics provide insight to understand what is happening across your business today and to predict future events by analyzing trends.Screenshot of Social collaboration meets the modern communication needs of today's employees and breaks down barriers between teams.