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Microsoft Dynamics AX (discontinued) vs. SAP Cloud ERP (SAP S/4HANA Cloud)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    Microsoft Dynamics AX (discontinued)SAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics AX (discontinued)SAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics AX (discontinued)SAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    When it comes to processes best practices and standardization, there is only one feasible option. That is SAP S/4HANA Cloud. There is no enterprise application suite in the market that shareholders and the finance market recognize as SAP S/4HANA Cloud when it comes to …
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP S/4HANA Cloud has more functionalities, better integration and is more robust. It also has greater local and regional support that allows you to extend or improve your processes according to the business or according to its evolution. On the other hand, SAP S/4HANA Cloud …
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP S/4HANA Cloud is at least on the same level as the competition when considering ease of implementation and use when comparing cloud-based SaaS products. When comparing on-premise versions SAP S/4HANA Cloud is clearly ahead in the adaptability of the product to customer …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    565 Answers
    Features
    Microsoft Dynamics AX (discontinued)SAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    442 Ratings
    7% above category average
    Pay calculation9.07 Ratings7.9390 Ratings
    Benefit plan administration9.05 Ratings7.9376 Ratings
    Direct deposit files8.05 Ratings7.7375 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    673 Ratings
    0% above category average
    API for custom integration5.013 Ratings7.7646 Ratings
    Plug-ins8.912 Ratings7.5592 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    769 Ratings
    2% below category average
    Single sign-on capability5.013 Ratings8.5725 Ratings
    Role-based user permissions7.014 Ratings8.2757 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    778 Ratings
    2% above category average
    Dashboards9.012 Ratings7.7717 Ratings
    Standard reports7.014 Ratings7.8765 Ratings
    Custom reports9.014 Ratings7.6705 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    812 Ratings
    6% above category average
    Accounts payable7.015 Ratings8.2788 Ratings
    Accounts receivable7.014 Ratings8.2748 Ratings
    Global Financial Support8.06 Ratings7.8292 Ratings
    Primary and Secondary Ledgers9.07 Ratings7.9310 Ratings
    Journals and Reconciliations7.010 Ratings7.9332 Ratings
    Configurable Accounting9.08 Ratings7.9306 Ratings
    Standardized Processes8.99 Ratings8.3343 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    675 Ratings
    4% above category average
    Inventory tracking8.013 Ratings8.2661 Ratings
    Automatic reordering9.011 Ratings7.8567 Ratings
    Location management9.011 Ratings7.9545 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    685 Ratings
    3% above category average
    Pricing8.012 Ratings8.0653 Ratings
    Order entry9.011 Ratings8.0664 Ratings
    Credit card processing3.09 Ratings8.827 Ratings
    Cost of goods sold8.010 Ratings8.3627 Ratings
    Order Orchestration9.05 Ratings7.9248 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    325 Ratings
    4% above category average
    Billing Management8.99 Ratings7.94 Ratings
    Cash and Asset Management8.010 Ratings7.9295 Ratings
    Travel & Expense Management8.97 Ratings8.34 Ratings
    Budgetary Control & Encumbrance Accounting8.97 Ratings7.4253 Ratings
    Period Close8.07 Ratings7.9319 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Budgeting and Forecasting9.06 Ratings00 Ratings
    Project Costing8.06 Ratings00 Ratings
    Cost Capture8.05 Ratings00 Ratings
    Capital Project Management9.05 Ratings00 Ratings
    Customer Contract Compliance9.03 Ratings00 Ratings
    Project Revenue Recognition8.95 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    22% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    4 Ratings
    8% above category average
    Project Planning and Scheduling8.95 Ratings8.04 Ratings
    Task Insight for Project Managers9.04 Ratings7.94 Ratings
    Project Mobile Functionality6.04 Ratings7.14 Ratings
    Definable Resource Pools9.04 Ratings7.64 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    16% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    139 Ratings
    8% above category average
    Award Lifecycle Management9.04 Ratings8.0139 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    267 Ratings
    9% above category average
    Bids Analyzed and Compared9.05 Ratings7.7188 Ratings
    Contract Authoring9.03 Ratings7.8188 Ratings
    Contract Repository9.04 Ratings7.6182 Ratings
    Requisitions-to-Purchase Orders Integrated8.05 Ratings8.0241 Ratings
    Supplier Management8.06 Ratings8.0236 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    3 Ratings
    19% above category average
    Risk Repository9.02 Ratings7.93 Ratings
    Control Management9.02 Ratings8.33 Ratings
    Control Efficiency Assessments9.02 Ratings8.33 Ratings
    Issue Detection9.02 Ratings7.83 Ratings
    Remediation and Certification9.02 Ratings8.73 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    217 Ratings
    12% above category average
    Transportation Planning and Optimization8.06 Ratings8.0192 Ratings
    Transportation Execution Management8.05 Ratings8.0185 Ratings
    Trade and Customs Management8.95 Ratings7.6168 Ratings
    Fulfillment Management8.04 Ratings8.2177 Ratings
    Warehouse Workforce Management10.05 Ratings8.0172 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    204 Ratings
    8% above category average
    Production Process Design9.05 Ratings8.1185 Ratings
    Production Management8.05 Ratings8.1189 Ratings
    Configuration Management7.04 Ratings8.1177 Ratings
    Work Execution8.05 Ratings8.1182 Ratings
    Manufacturing Costs9.05 Ratings8.1181 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    22% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    251 Ratings
    5% above category average
    Forecasting9.95 Ratings7.5226 Ratings
    Inventory Planning9.05 Ratings7.9242 Ratings
    Performance Monitoring9.04 Ratings7.7230 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics AX (discontinued) and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    221 Ratings
    9% above category average
    Proposal Management9.02 Ratings8.33 Ratings
    Product Master Data Management9.03 Ratings7.9221 Ratings
    Best Alternatives
    Microsoft Dynamics AX (discontinued)SAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics AX (discontinued)SAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    8.0
    (19 ratings)
    8.4
    (881 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    9.0
    (23 ratings)
    Usability
    8.0
    (3 ratings)
    8.0
    (769 ratings)
    Availability
    7.0
    (1 ratings)
    8.4
    (4 ratings)
    Performance
    7.0
    (1 ratings)
    9.1
    (3 ratings)
    Support Rating
    8.0
    (3 ratings)
    6.7
    (80 ratings)
    In-Person Training
    9.0
    (1 ratings)
    6.9
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    Microsoft Dynamics AX (discontinued)SAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    SAP
    No answers on this topic
    Performance
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    SAP
    More effective
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.