Microsoft Dynamics AX (discontinued) vs. SAP Cloud ERP

It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.

Incentivized

SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.

Incentivized

• Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
• UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
• Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.

Incentivized

• Streamlining and Automating Processes:
• Example: SAP S/4HANA Cloud helps in streamlining and automating various business processes, reducing manual efforts and errors. For instance, it can automate procurement processes, from purchase requisitions to supplier invoice processing, improving efficiency and reducing the risk of human error.
• Enhanced User Experience and Interface:
• Example: The system offers a user-friendly interface and enhanced user experience. It simplifies complex processes, making it easier for employees to navigate and use the system effectively. For example, the system might offer intuitive dashboards for sales teams to easily track customer orders and preferences.

Incentivized

• Sales Ledger. Currently, the idea behind the sales ledger module is that the company prepares a sales order for another company. I would prefer the developers consider the scenario where a sales order is prepared for the same company but for another branch or unit.
• Postings of issues items are currently possible but none of the modules caters to "departmental material or item request". Further tweaks have been done on our Project Module to cater for this but it's not entirely perfect. This will enable aid in cost allocation per departmental request of materials or items.
• Challenges with the bank module - does not allow for easily reconciliation as the statement from the banks can not be uploaded except for specific format.

Incentivized

• The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
• Implementation of AI bot on common tasks.
• There are no offline functionality that users can use remotely.
• As the scalability of the products grows, they become more expensive.

Incentivized

Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.

Incentivized

SAP S/4HANA Cloud provides strong reliability, compliance, and integration for finance, procurement, and project management, which are core to business operations.
Its integration with analytics and AI platforms adds strategic value, making it difficult to replace.
However, there may be some challenges around licensing cost, customization flexibility, and dependency on specialized skill sets

Incentivized

Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.

Incentivized

SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.

Incentivized

Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.

Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.

We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.

Incentivized

The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.

It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.

More effective

Incentivized

Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.

Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

Cost and local regional compliance were primary factors in chosing Microsoft Dynamics AX over SAP Access Control for our need. SAP AC would have provided easier integration into our primary ERP system SAP but there were some regional compliance with ASEAN countries as well as the cost of implementation was more over Microsoft Dynamics AX.

Incentivized

The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market

Incentivized

• Clients have seen better cost containment on inventory based on better on hand management and supply chain visibility.
• Faster closing process for the finance team, where by day 3 of 4 you can generate a trial balance and look to balance ledger to sub-ledger.
• Better reporting allows for real time analysis and can get to predictive metrics in certain areas.

Incentivized

• Use of SAP S/4HANA Cloud has helped us process data and make decisions more quickly and effectively.
• SAP S/4HANA cloud has helped us identify potential problems in our organization.
• SAP S/4HANA has helped us finish tasks faster, with fewer mistakes, which ensures excellent service delivery.

Incentivized