Microsoft Dynamics RMS (Discontinued) vs. Retail Pro vs. Square for Retail

Like I said before, it's great to use when you have to manage multiple warehouses, multiple stores or multiple websites, or all of the above and you need to keep an up to date inventory for all locations. Once learned it will make anyone's job much easier to do each day.

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Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.

Square for Retail is simple, easy to account for, and serves most purposes that a business like ours needs. There are very few drawbacks once it's up and running. For a company like ours who wants to emphasize experience from the time the customer walks in the door to the time they walk out, and where cost is important, Square for Retail provides an awesome interface for the customer, with attractive, easy to use terminals, and a very accessible price point where we can get set up with a clean, attractive, and functional point of sale system while starting up. We have no intentions of moving away from Square for Retail as long as it maintains its quality and support.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Once you set it up correctly, it just works
• Can be customized
• Tons of options

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• The capability of interface customization.
• Good for small retailers.

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• ease of collecting payments
• transfer money collected to other accounts
• using Square card to access money collected as payments on my website

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Steep learning curve
• Not as advanced as new systems on the market
• Can be buggy with websites

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Serial number tracking and reporting.
• Serial/Batch based selling price.
• Online reports.

• This may just be me, but I want some additional customizations for our biggest annual fundraiser, so that we can differentiate between donations, chance drawings, etc.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.

Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.

It's been so long since we actually chose this program, I am not sure of the competitors out now. I started using it a couple years ago, but our company has used it for maybe 10 years now? We plan on reviewing other systems next year, so I will know more then.

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N/A. I wish we could switch to other products.

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Stripe is more suited for internet or online order forms and businesses for which it integrates. It works well and same as Square with similar fees. Stripe however does not send a physical card reader by default and is not as large of a company. We chose Square due to the integrations it offers, ease of use, and familiarity clients have with existing card readers to make them more comfortable.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has saved us time by not having to do anything manually
• It has kept our inventory updated so customers are not upset
• It's always worked, so not a lot of dev/support money required

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• It decreased the home office's efficiency because it runs too slow and always crashes.
• At the store level, it causes cash over short/duplicate charge issues when it crashes.
• For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Simplicity: Integration of appointment management and billing
• Time saving: Quick management of billable services
• Time Management: Integration of Google calendar and customer-facing appointment calendar

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info