Microsoft Entra External ID vs. Okta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Entra External ID
Score 9.3 out of 10
N/A
Microsoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.
$0
per month per active users
Okta
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
Pricing
Microsoft Entra External IDOkta
Editions & Modules
Premium P1 (for More than 50,000 MAU)
$0.00325
per month per active users
Premium P2 (for More than 50,000 MAU)
$0.01625
per month per active users
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Microsoft Entra External IDOkta
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.
More Pricing Information
Community Pulse
Microsoft Entra External IDOkta
Considered Both Products
Microsoft Entra External ID
Chose Microsoft Entra External ID
The best selling points for Azure Active Directory B2C that stand out from the competition are:
  • Pricing, both at small and very large scale (and in between), is hard to beat
  • The seamless integration with Azure should make Azure Active Directory B2C the first choice of CIAM …
Okta

No answer on this topic

Features
Microsoft Entra External IDOkta
Identity Management
Comparison of Identity Management features of Product A and Product B
Microsoft Entra External ID
9.4
3 Ratings
13% above category average
Okta
8.7
154 Ratings
6% above category average
ID-Management Access Control9.33 Ratings9.2142 Ratings
ID Management Single-Sign On (SSO)9.33 Ratings9.2153 Ratings
Multi-Factor Authentication9.03 Ratings9.0149 Ratings
Password Management10.03 Ratings8.0142 Ratings
Account Provisioning and De-provisioning10.03 Ratings8.8128 Ratings
ID Management Workflow Automation8.73 Ratings8.4120 Ratings
ID Risk Management9.33 Ratings8.6113 Ratings
Best Alternatives
Microsoft Entra External IDOkta
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Entra External IDOkta
Likelihood to Recommend
10.0
(7 ratings)
8.8
(183 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(18 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(4 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(12 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(1 ratings)
Vendor pre-sale
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
Microsoft Entra External IDOkta
Likelihood to Recommend
Microsoft
In our organisation we use Microsoft Entra External ID primarily to enable non-attenders to remotely login to our tenant and access pre-prepared educational resources. As well as access to tutors, pupils can also communicate with centralised staff who can support them to gain an education. Utilising our external tenant configuration we can develop and deploy our own in house apps to unpin this support intervention.
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Okta
Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
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Pros
Microsoft
  • One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
  • Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
  • Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.
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Okta
  • Centralized control of enterprise passwords
  • Extensive customization of acceptable password criteria
  • One system for Identity and Access Management to learn
  • Scalable throughout the university for all central services
  • Uniform login experience for students, faculty, and staff
  • Single point of response to address termination of access
  • Ability to use FastPass for lower priority systems
  • Excellent support of multi-factor requirements
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Cons
Microsoft
  • Troubleshooting diagnostic logs effectively requires VS Code
  • Group and role management requires additional effort
  • The programming model (XML) could use some developer experience love
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Okta
  • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
  • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
  • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
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Likelihood to Renew
Microsoft
No answers on this topic
Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Usability
Microsoft
Microsoft Entra External ID is an all round solid product, and certainly delivers the solution to our needs well. Through use we found that Pupil's become 'experts in avoidance', if they can forget their login details or indeed their device used for MFA, they will and then use that as the excuse for not accessing/completing their assignments. If more MFA options were available (such as delegated MFA) this would really help iron out our entire end user experiences
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Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
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Reliability and Availability
Microsoft
No answers on this topic
Okta
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Performance
Microsoft
No answers on this topic
Okta
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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Support Rating
Microsoft
No answers on this topic
Okta
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
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Alternatives Considered
Microsoft
I really enjoy how simple it is to connect this Active Directory with other Microsoft Products to collaborate with colleagues and clients.
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Okta
Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
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Scalability
Microsoft
No answers on this topic
Okta
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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Return on Investment
Microsoft
  • Having monthly active users billing was cost-effective.
  • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
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Okta
  • Increased user productivity - not fighting with IT all the time!
  • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
  • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
  • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
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ScreenShots