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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    Pricing
    Microsoft ExchangeMicrosoft Viva Engage
    Editions & Modules
    No answers on this topic
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    Offerings
    Pricing Offerings
    Microsoft ExchangeMicrosoft Viva Engage
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Microsoft Viva Engage is also available in some Microsoft 365 packages.
    More Pricing Information
    Community Pulse
    Microsoft ExchangeMicrosoft Viva Engage
    Considered Both Products
    Microsoft
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    65 Answers
    86%
    Would buy again
    19 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    63 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    68 Answers
    95%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    46 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    52 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Microsoft ExchangeMicrosoft Viva Engage
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Microsoft Exchange and Microsoft Viva Engage
    Feature
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Microsoft Viva Engage
    -
    Ratings
    Anti-malware6.567 Ratings00 Ratings
    Customizability8.079 Ratings00 Ratings
    Data Loss Protection8.368 Ratings00 Ratings
    Threat Detection6.566 Ratings00 Ratings
    Sandboxing7.444 Ratings00 Ratings
    End-to-End Encryption6.767 Ratings00 Ratings
    Management Tools8.080 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Microsoft Exchange and Microsoft Viva Engage
    Feature
    Microsoft Exchange
    -
    Ratings
    Microsoft Viva Engage
    8.7
    46 Ratings
    12% above category average
    Task Management00 Ratings9.128 Ratings
    Gantt Charts00 Ratings8.815 Ratings
    Scheduling00 Ratings8.423 Ratings
    Workflow Automation00 Ratings8.623 Ratings
    Mobile Access00 Ratings8.843 Ratings
    Search00 Ratings8.343 Ratings
    Visual planning tools00 Ratings8.926 Ratings
    Communication
    Comparison of Communication features of Microsoft Exchange and Microsoft Viva Engage
    Feature
    Microsoft Exchange
    -
    Ratings
    Microsoft Viva Engage
    8.6
    49 Ratings
    7% above category average
    Chat00 Ratings9.444 Ratings
    Notifications00 Ratings8.349 Ratings
    Discussions00 Ratings9.748 Ratings
    Surveys00 Ratings9.638 Ratings
    Internal knowledgebase00 Ratings9.338 Ratings
    Integrates with GoToMeeting00 Ratings7.314 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings6.713 Ratings
    Integrates with Outlook00 Ratings8.632 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Exchange and Microsoft Viva Engage
    Feature
    Microsoft Exchange
    -
    Ratings
    Microsoft Viva Engage
    9.0
    42 Ratings
    11% above category average
    Versioning00 Ratings9.728 Ratings
    Video files00 Ratings9.436 Ratings
    Audio files00 Ratings9.334 Ratings
    Document collaboration00 Ratings9.135 Ratings
    Access control00 Ratings9.035 Ratings
    Advanced security features00 Ratings8.433 Ratings
    Integrates with Google Drive00 Ratings8.014 Ratings
    Device sync00 Ratings9.528 Ratings
    Best Alternatives
    Microsoft ExchangeMicrosoft Viva Engage
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ExchangeMicrosoft Viva Engage
    Likelihood to Recommend
    9.0
    (102 ratings)
    8.9
    (59 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.0
    (11 ratings)
    Usability
    8.5
    (6 ratings)
    8.8
    (9 ratings)
    Availability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.9
    (12 ratings)
    7.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft ExchangeMicrosoft Viva Engage
    Likelihood to Recommend
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
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    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    Pros
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
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    Cons
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
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    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
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    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    Usability
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
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    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    Reliability and Availability
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
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    Microsoft
    Very available
    Read full review
    Performance
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
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    Microsoft
    It's a simple product but it does provide value.
    Read full review
    Support Rating
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
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    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
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    Online Training
    Microsoft
    No answers on this topic
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    Implementation Rating
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
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    Microsoft
    We organically implemented the product
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
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    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
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    Scalability
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
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    Microsoft
    No answers on this topic
    Return on Investment
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    ScreenShots