Microsoft Exchange vs. N-able Mail Assure

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Exchange
Score 8.6 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
N-able Mail Assure
Score 5.5 out of 10
N/A
SolarWinds offers Mail Assure, a cloud-based email security solution designed to help customers stay in control and protect their inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.N/A
Pricing
Microsoft ExchangeN-able Mail Assure
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft ExchangeN-able Mail Assure
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft ExchangeN-able Mail Assure
Top Pros
Top Cons
Features
Microsoft ExchangeN-able Mail Assure
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft Exchange
8.1
81 Ratings
4% below category average
N-able Mail Assure
8.4
3 Ratings
1% below category average
Anti-malware8.164 Ratings8.33 Ratings
Customizability7.976 Ratings7.83 Ratings
Data Loss Protection8.666 Ratings00 Ratings
Threat Detection7.965 Ratings8.83 Ratings
Sandboxing7.445 Ratings00 Ratings
End-to-End Encryption8.365 Ratings00 Ratings
Management Tools8.478 Ratings8.73 Ratings
Best Alternatives
Microsoft ExchangeN-able Mail Assure
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft ExchangeN-able Mail Assure
Likelihood to Recommend
8.8
(99 ratings)
4.0
(3 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.9
(12 ratings)
9.2
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft ExchangeN-able Mail Assure
Likelihood to Recommend
Microsoft
You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.
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N-able
SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
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Pros
Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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N-able
  • Spam filtering
  • Adaptive learning for security
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Cons
Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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N-able
  • SMTP scanning trips some spam filters.
  • Releasing a quarantined spam email often requires admin intervention.
  • Console access is cumbersome for end users.
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Likelihood to Renew
Microsoft
It is the best, and perhaps only, email solution worth considering.
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N-able
No answers on this topic
Usability
Microsoft
Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.
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N-able
No answers on this topic
Reliability and Availability
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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N-able
No answers on this topic
Performance
Microsoft
I would say it's the best email product I've experienced.
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N-able
No answers on this topic
Support Rating
Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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N-able
The support has been rock solid, easy to communicate with, and highly knowledgable.
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Implementation Rating
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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N-able
No answers on this topic
Alternatives Considered
Microsoft
Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each others file's developed locally using these applications, despite this being an era of cloud computing– there is a strong case for keeping desktop versions available.
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N-able
We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.
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Scalability
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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N-able
No answers on this topic
Return on Investment
Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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N-able
  • It cut down on the amount of spam we get.
  • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
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