Microsoft Exchange vs. SpamTitan Email Security

You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.

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For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.

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• As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
• The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
• Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
• Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.

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• Fast mail delivery
• Easy to view and release messages that are not actually spam
• Online portal is easy to navigate
• Settings are easily customized

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• The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
• Losing data might affect business continuity and rebuilding it can be costly.
• Security remains a major concern.
• Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
• Hardware and license costs are high.

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• Quarantine email is only sent once a day
• Payments and billing are confusing and not clear
• Sometimes whitelisted emails still get caught in spam

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It is the best, and perhaps only, email solution worth considering.

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Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.

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Exchange is setup with multiple servers behind load balancers to provide high availability.

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I would say it's the best email product I've experienced.

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We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.

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SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.

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Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.

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Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each others file's developed locally using these applications, despite this being an era of cloud computing– there is a strong case for keeping desktop versions available.

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We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.

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The only time Exchange has failed us is when we did something to cause the failure.

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• It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
• Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.

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• We keep our email system threat proof. This lets us focus on what matters to our business.
• We are able to encrypt emails and this is a plus when it comes to privacy.

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