Co-Owner, Executive Director of Marketing & Public Relations
Chose SmartDraw
SmartDraw is NEXT LEVEL! Microsoft is yesterday's news when it comes to creating charts. SmartDraw allows you to create and deliver dynamic charts and diagrams that truly convey the data you are inputting turning it into a stunning visual explanation.
Microsoft Publisher is well suited for almost any situation. It is something that I'm sure has far more advanced tools than I use or am aware of, but it is also very simple for entry-level users to create professional documents quickly. I have used it for very involved brochures in real estate scenarios and I have also used it for very simple "Construction Zone" signs at a job site under construction. There are so many uses for this program!
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
The greatest shortcoming is large (300+ page documents) that require lots of internal hyperlinks. While it can do it, I can tell, due to the way it bogs down, that I am pushing the program to its limits.
I would like to be able to work better with pdf's. I would like the ability to import a pdf of a graph, picture, or some other object directly into a Publisher document. Currently, I have to first convert the pdf to a jpeg and then import the jpeg. I have not found a way around this issue.
At one point, I thought I had the option to automatically turn off hyphenation. Somewhere along the way, it seems as if the default for everything is hyphenation is turned on. I detest hyphenation and turning it off on every box I create becomes cumbersome.
More options for graphics. Particularly the defaults that allow you to place "frames" and effects around photos. More options.
It is fairly easy to pick up and use if you are already familiar with other MS Office programs like Word or PowerPoint. It provides good variability in appearance options.
While I have not directly used support for Microsoft Publisher, I have used their help files and found them to be useful. I have also found that most answers that I need can be found through simple web searches and chat platforms. In all though, there are very few times when the preloaded help files have not given me the answers that I need.
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Microsoft Publisher is more for beginners, or for basic needs, anyone with some familiarity with the Microsoft suite should be able to use it easily. If you’re looking to create something more graphic and advanced, you’d probably want to look into something like InDesign, which is not as user friendly if you’re not familiar with it at all. For basic needs the average employee should be able to use Microsoft Publisher with ease.
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Allowed us to created our own documents/educational material for patients. In previous practices I have worked we had to buy "pamplets and brochures" which were very costly.
SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.