Likelihood to Recommend Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
Read full review StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Read full review Pros Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks. All services are connected and switching between services is a breeze[.] Solutions to the majority of everyday business problems. Read full review Interface is very intuitive and easy to use with very little training. Ability to customize messaging for events and notify before, during and after maintenance. Integrations with app like Twitter and Slack. Ability to automate all our maintenance notifications. Read full review Cons There are far too many good features to choose from, and advanced features are noticeably absent. There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story. It is challenging to provide easier access via file explorer while also granting outside users and guests access. Read full review I wish I had more ways to customize the layout. I wish I could show custom date ranges when looking at historical up-time. Read full review Likelihood to Renew It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review Usability No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review Support Rating Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
Quick turnaround time for issues A range of support services Access to a network of resources Escalation of issues Ongoing development and commitment to produce enhancement The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Read full review In-Person Training The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review Online Training I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review Implementation Rating Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review Alternatives Considered The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Read full review Return on Investment Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have Read full review Helps organize communication to our clients during an incident. Demonstrates our level of transparency to prospects. Read full review ScreenShots