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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Pricing
    Microsoft Viva EngagePega Platform
    Editions & Modules
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    Offerings
    Pricing Offerings
    Microsoft Viva EngagePega Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMicrosoft Viva Engage is also available in some Microsoft 365 packages.**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    Microsoft Viva EngagePega Platform
    Considered Both Products
    Microsoft
    No answer on this topic
    Pegasystems
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    19 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    78%
    Implementation went as expected
    7 Answers
    Features
    Microsoft Viva EngagePega Platform
    Project Management
    Comparison of Project Management features of Microsoft Viva Engage and Pega Platform
    Feature
    Microsoft Viva Engage
    8.7
    46 Ratings
    12% above category average
    Pega Platform
    -
    Ratings
    Task Management9.128 Ratings00 Ratings
    Gantt Charts8.815 Ratings00 Ratings
    Scheduling8.423 Ratings00 Ratings
    Workflow Automation8.723 Ratings00 Ratings
    Mobile Access8.843 Ratings00 Ratings
    Search8.343 Ratings00 Ratings
    Visual planning tools8.926 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Viva Engage and Pega Platform
    Feature
    Microsoft Viva Engage
    8.6
    49 Ratings
    7% above category average
    Pega Platform
    -
    Ratings
    Chat9.444 Ratings00 Ratings
    Notifications8.349 Ratings00 Ratings
    Discussions9.748 Ratings00 Ratings
    Surveys9.638 Ratings00 Ratings
    Internal knowledgebase9.338 Ratings00 Ratings
    Integrates with GoToMeeting7.314 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.713 Ratings00 Ratings
    Integrates with Outlook8.632 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Viva Engage and Pega Platform
    Feature
    Microsoft Viva Engage
    9.1
    42 Ratings
    12% above category average
    Pega Platform
    -
    Ratings
    Versioning9.728 Ratings00 Ratings
    Video files9.436 Ratings00 Ratings
    Audio files9.434 Ratings00 Ratings
    Document collaboration9.135 Ratings00 Ratings
    Access control9.035 Ratings00 Ratings
    Advanced security features8.433 Ratings00 Ratings
    Integrates with Google Drive8.014 Ratings00 Ratings
    Device sync9.528 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Viva Engage and Pega Platform
    Feature
    Microsoft Viva Engage
    -
    Ratings
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Dashboards00 Ratings4.062 Ratings
    Standard reports00 Ratings6.062 Ratings
    Custom reports00 Ratings6.061 Ratings
    Process Engine
    Comparison of Process Engine features of Microsoft Viva Engage and Pega Platform
    Feature
    Microsoft Viva Engage
    -
    Ratings
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Process designer00 Ratings9.065 Ratings
    Process simulation00 Ratings7.957 Ratings
    Business rules engine00 Ratings10.065 Ratings
    SOA support00 Ratings7.151 Ratings
    Process player00 Ratings7.048 Ratings
    Support for modeling languages00 Ratings5.46 Ratings
    Form builder00 Ratings9.059 Ratings
    Model execution00 Ratings8.956 Ratings
    Collaboration
    Comparison of Collaboration features of Microsoft Viva Engage and Pega Platform
    Feature
    Microsoft Viva Engage
    -
    Ratings
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Social collaboration tools00 Ratings9.050 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Microsoft Viva Engage and Pega Platform
    Feature
    Microsoft Viva Engage
    -
    Ratings
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Content management00 Ratings4.49 Ratings
    Best Alternatives
    Microsoft Viva EngagePega Platform
    Small Businesses
    Flock
    Score9.5 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Viva EngagePega Platform
    Likelihood to Recommend
    8.9
    (59 ratings)
    7.9
    (74 ratings)
    Likelihood to Renew
    9.0
    (11 ratings)
    10.0
    (7 ratings)
    Usability
    8.9
    (9 ratings)
    9.0
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (12 ratings)
    10.0
    (7 ratings)
    Online Training
    7.0
    (2 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Microsoft Viva EngagePega Platform
    Likelihood to Recommend
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Usability
    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Very available
    Read full review
    Pegasystems
    No answers on this topic
    Performance
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    Pegasystems
    No answers on this topic
    Support Rating
    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
    Read full review
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Online Training
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Implementation Rating
    Microsoft
    We organically implemented the product
    Read full review
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
    Read full review
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    ScreenShots