TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    SPS Commerce

    Score7 out of 10
    N/ASPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.N/A
    Pricing
    Microsoft Viva EngageSPS Commerce
    Editions & Modules
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Viva EngageSPS Commerce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMicrosoft Viva Engage is also available in some Microsoft 365 packages.—
    More Pricing Information
    Community Pulse
    Microsoft Viva EngageSPS Commerce
    Considered Both Products
    Microsoft
    No answer on this topic
    SPS Commerce
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    19 Answers
    36%
    Would buy again
    4 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    40%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    45%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    30%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    33%
    Implementation went as expected
    3 Answers
    Features
    Microsoft Viva EngageSPS Commerce
    Project Management
    Comparison of Project Management features of Microsoft Viva Engage and SPS Commerce
    Feature
    Microsoft Viva Engage
    8.7
    46 Ratings
    12% above category average
    SPS Commerce
    -
    Ratings
    Task Management9.128 Ratings00 Ratings
    Gantt Charts8.815 Ratings00 Ratings
    Scheduling8.423 Ratings00 Ratings
    Workflow Automation8.723 Ratings00 Ratings
    Mobile Access8.843 Ratings00 Ratings
    Search8.343 Ratings00 Ratings
    Visual planning tools8.926 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Viva Engage and SPS Commerce
    Feature
    Microsoft Viva Engage
    8.6
    49 Ratings
    7% above category average
    SPS Commerce
    -
    Ratings
    Chat9.444 Ratings00 Ratings
    Notifications8.349 Ratings00 Ratings
    Discussions9.748 Ratings00 Ratings
    Surveys9.638 Ratings00 Ratings
    Internal knowledgebase9.338 Ratings00 Ratings
    Integrates with GoToMeeting7.314 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.713 Ratings00 Ratings
    Integrates with Outlook8.632 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Viva Engage and SPS Commerce
    Feature
    Microsoft Viva Engage
    9.1
    42 Ratings
    12% above category average
    SPS Commerce
    -
    Ratings
    Versioning9.728 Ratings00 Ratings
    Video files9.436 Ratings00 Ratings
    Audio files9.434 Ratings00 Ratings
    Document collaboration9.135 Ratings00 Ratings
    Access control9.035 Ratings00 Ratings
    Advanced security features8.433 Ratings00 Ratings
    Integrates with Google Drive8.014 Ratings00 Ratings
    Device sync9.528 Ratings00 Ratings
    Best Alternatives
    Microsoft Viva EngageSPS Commerce
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Apache Camel
    Score7.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Viva EngageSPS Commerce
    Likelihood to Recommend
    8.9
    (59 ratings)
    1.0
    (13 ratings)
    Likelihood to Renew
    9.0
    (11 ratings)
    1.0
    (1 ratings)
    Usability
    8.9
    (9 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (12 ratings)
    6.2
    (5 ratings)
    Online Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Viva EngageSPS Commerce
    Likelihood to Recommend
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    SPS Commerce
    When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    SPS Commerce
    • We can easily create and send order confirmations.
    • We respond to the corresponding receiving departments with timely and accurate ASN's.
    • Once the order has shipped, customer service utilizes the invoicing function.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    SPS Commerce
    • We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
    • Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
    • We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    SPS Commerce
    If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
    Read full review
    Usability
    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    SPS Commerce
    No answers on this topic
    Reliability and Availability
    Microsoft
    Very available
    Read full review
    SPS Commerce
    No answers on this topic
    Performance
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    SPS Commerce
    No answers on this topic
    Support Rating
    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
    Read full review
    SPS Commerce
    Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
    Incentivized
    Read full review
    Online Training
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    SPS Commerce
    No answers on this topic
    Implementation Rating
    Microsoft
    We organically implemented the product
    Read full review
    SPS Commerce
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
    Read full review
    SPS Commerce
    In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS Commerce is a fine choice. Just if you want to do anything beyond that, I believe you are going to have the worst time.
    Read full review
    Return on Investment
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    SPS Commerce
    • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
    • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
    Incentivized
    Read full review
    ScreenShots

    SPS Commerce Screenshots

    Screenshot of SPS Commerce Fulfillment provides real-time visibility to order and shipment statuses.