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Microsoft Viva Goals (discontinued) vs. Salesforce Experience Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Viva Goals (discontinued)

    Score8.7 out of 10
    N/AMicrosoft Viva Goals (formerly Ally, or Ally.io) was a Strategic Goal-Planning & Execution Management software. Ally.io became a Microsoft brand after the October 2021 acquisition, and is slated for retirement December 2025.

    $108

    per year per user

    Salesforce Experience Cloud

    Score8.3 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
    Pricing
    Microsoft Viva Goals (discontinued)Salesforce Experience Cloud
    Editions & Modules
    Microsoft Viva - Learn Module
    $48
    per year per user
    Microsoft Viva - Insights Module
    $48
    per year per user
    Microsoft Viva - Topics Module
    $48
    per year per user
    Microsoft Viva Suite
    $108
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Viva Goals (discontinued)Salesforce Experience Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Viva Goals (discontinued)Salesforce Experience Cloud
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    45 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    30 Answers
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    Microsoft Viva Goals (discontinued)Salesforce Experience Cloud
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    Dashpivot - By Sitemate
    Score10 out of 10
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    User Ratings
    Microsoft Viva Goals (discontinued)Salesforce Experience Cloud
    Likelihood to Recommend
    8.0
    (4 ratings)
    8.9
    (71 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (15 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (18 ratings)
    Ease of integration
    -
    (0 ratings)
    9.4
    (4 ratings)
    User Testimonials
    Microsoft Viva Goals (discontinued)Salesforce Experience Cloud
    Likelihood to Recommend
    Discontinued Products
    Well suited for
    • Companies that have experience of using the OKR methodology and have a clear understanding of what it is
    • Companies that are planning to expand/scale the OKR program
    • Companies that are looking to reduce the effort involved in running the OKR program
    Ill-suited for:
    • Companies that are using OKRs for the first time and do not have a clear understanding of the methodology
    Incentivized
    Read full review
    Salesforce
    For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Visualizing the hierarchy and relationship between objectives and key results. The nesting and double alignment functionality are especially helpful, as they can't easily be expressed on, say, a simple worksheet or Confluence page.
    • Reminding the team to make regular check-ins. What gets measured gets done. This prevents the common pitfall of setting goals and not revisiting them until the end of a project (when it is too late).
    • Integration with external sources for automated check-ins. Why do this manually when it can happen behind the scenes?
    Incentivized
    Read full review
    Salesforce
    • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
    • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
    • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Accelerate integrations and add more integrations.
    • Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
    • Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.
    Incentivized
    Read full review
    Salesforce
    • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
    • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
    • Also, there is no side-to-side comparison view for content editors to update the content easily.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Salesforce
    Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Salesforce
    Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Salesforce
    Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Salesforce
    Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Microsoft Viva comes with Teams. The Monday board is helpful too, but I just like Microsoft Viva better
    Incentivized
    Read full review
    Salesforce
    Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Ally.io has had a positive impact so far in reducing the effort involved in managing the entire OKR program.
    • It also has brought with itself the opportunities to avail training and Q&A sessions with experts
    • Increased the overall engagement of the company with its objectives
    Incentivized
    Read full review
    Salesforce
    • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
    • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
    Incentivized
    Read full review
    ScreenShots