Microsoft Viva Engage vs. X Premium Business

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos. As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos. At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.

Incentivized

TweetDeck is very useful in an industry that requires the gathering of news and sharing of one's own content. We use it on a daily basis to keep track of breaking stories and key trends to inform what content we produce. After this content is produced and published, we then push it on social using TweetDeck. While many things are posted immediately, we also schedule a lot of content throughout the day to ensure 24-hour coverage. The platform is remarkably suited to this job, more so than the native web client.

Incentivized

• No one likes getting a long thread of reply-alls. With Yammer announcements and updates can be shared — without cluttering your inbox.
• Yammer's mobile apps are great for our on-the-go sales team to stay in touch with our office staff.
• Yammer's social aspect makes it incredibly easy to use, even for our less tech savvy teammates. If you've used Facebook, learning Yammer will be a cinch.

Incentivized

• TweetDeck provides a detailed snapshot of your timeline and mentions in one view.
• TweetDeck allows for scheduling across multiple accounts, and shows when each tweet is ready for publish.
• TweetDeck allows you to customize the information you see for each account. If you don't want to see mentions but do want to see DMs for a certain account, you can do that.

Incentivized

• While Yammer has been an easy transition from SharePoint, it's still relatively new and unknown. Some employees claim that feel like the product was just another "add on" to the entire Microsoft Office experience.
• When introducing new employees to Yammer, they are not as receptive because of how widely used SharePoint is across businesses and industries.
• Functionality is simple, but still vastly different from SharePoint, thus creating a learning curve.

Incentivized

• Muting in lists - I have several lists, but I am only allowed to mute in a home feed. I would like to mute things not just in home, but in lists as well.
• I have no other complaints. I really love Tweetdeck.

Incentivized

Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.

As I previously mentioned, if TweetDeck were to increase some features and integrations, cleaned up its interface, and developed a tool to measure ROI, it would remain competitive with HootSuite and Hubspot. Altogether, it is an effective tool for the job of scheduling and monitoring your impact on Twitter, it falls behind other competitors that offer a more robust solution.

Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.

I think TweetDeck is very easy to use and set up. If you've used Twitter or X before, you will be able to easily understand how to use TweetDeck, as they base their UX/UI on the real platform. It has a similar look and feel, though you can do much more when logged into a single account on the platform.

Incentivized

Very available

TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.

It's a simple product but it does provide value.

Besides posting multiple times when stuck in a loop not other real issues.

We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.

Incentivized

TweetDeck is a great platform for using Twitter, and I heartily recommend it to anyone who continues to use the native client. Having both a web client and application means it can be used anywhere and on any computer, even if you are unable to install applications on your PC. For any news editor who needs to keep tabs on the latest news and promote your own content - TweetDeck is a must-have.

Incentivized

The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand

We organically implemented the product

Easy download and launch of application.

I like how Yammer has functions that are fun and interactive, which can give you much more to do than using Teams or even Microsoft Forms. Yammer helps people feel included and gives people a better sense of how their friends and co-workers are feeling on certain issues. Yammer is a lot more like a social media platform than a work tool even!

Incentivized

We found TweetDeck was simpler to use and easier to navigate for handling tweets than Hootsuite. While it did not have the broader ability to handle multiple social media platforms, unlike Hootsuite, its ability to give you great oversight of many Twitter/X accounts at once meant it was the ideal tool for that platform. Hootsuite, however, has deeper sophistication and opportunities for social media managers looking to handle everything in one place.

• Nothing negative. But what we tend to forget is that Yammer is just a product, not a vision for change. The true and deep implementation and adoption of an enterprise network needs work and commitment, just like everything else. The true benefits will only emerge over time.

Incentivized

• As an intern it is much easier to get through social media posting and move on to other tasks with a scheduling tool like TweetDeck.
• Although TweetDeck helps our small staff stay very active on social media, it is not an integral part of what we do on our site. Instead, it helps the team focus on creating content by cutting down time spent managing social media accounts.

Incentivized