Mikogo vs OpenVoice | TrustRadius

Likelihood to Recommend

ProsMikogo is well-suited and cost-effective for the small businessSimple & well-designed; easy to figure out.Works best for one-on-one client support.ConsNo live customer supportFree version has limited features (e.g. no invite meeting allowed)Trial version only 14 days

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Jeff Henkel

Owner

HighRoad AccountingAccounting, 1-10 employees

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OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!

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Verified User

Director in Information Technology

Mental Health Care Company, 1001-5000 employees

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Feature Rating Comparison

Mikogo

OpenVoice

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Mikogo

OpenVoice

Desktop sharing

Whiteboards

Mikogo

OpenVoice

Calendar integration

Meeting initiation

Record meetings / events

Slideshows

Mikogo

OpenVoice

Live chat

Audience polling

Q&A

Mikogo

OpenVoice

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Inexpensive
Simple interface
Menus and prompts were clear

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BRAD BOSTON

Senior Consultant

infoSpring LLCComputer Software, 1-10 employees

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Simple dial-in instructions.
Multiple number choices to call in with.
Recording!
Web portal to control the call.
Simple billing.

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Verified User

Director in Information Technology

Mental Health Care Company, 1001-5000 employees

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Cons

I'd like to be able to record a session easier.

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Verified User

Manager in Information Technology

Insurance Company, 11-50 employees

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No built-in video options.

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Verified User

Director in Information Technology

Mental Health Care Company, 1001-5000 employees

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Support Rating

Mikogo 8.0

Based on 4 answers

I do not have any experience with Mikogo's support as I have never experienced any problem with it.

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Verified User

Administrator in Information Technology

Information Technology and Services Company, 1001-5000 employees

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OpenVoice 8.0

Based on 2 answers

It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.

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Verified User

Director in Information Technology

Mental Health Care Company, 1001-5000 employees

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Alternatives Considered

Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.Join.me & TeamViewer are a bit confusing for the novice small business person.My experience with LogMeIn has been that it's sluggish.GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training.I couldn't get Zoom to work right.

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Jeff Henkel

Owner

HighRoad AccountingAccounting, 1-10 employees

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OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.

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Verified User

Director in Information Technology

Mental Health Care Company, 1001-5000 employees

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Return on Investment

Zero positive impact
Spend just a little more with products like AnyDesk and get some real ROI
Short term, the product can be used on a trial basis (or at least it was available as a trial)

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BRAD BOSTON

Senior Consultant

infoSpring LLCComputer Software, 1-10 employees

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The built-in recording feature allows us to post recordings of conference calls with ease.
Attendance to OpenVoice calls have been positive.

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Verified User

Director in Information Technology

Mental Health Care Company, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$156 Annually

Mikogo Editions & Modules

Edition

Basic Annual	$156¹
Professional Annual	$228¹
Team Annual	$468¹
Professional Lifetime	$456²
Team Lifetime	$936³

Annually
Lifetime License per User
Lifetime License [Unlimited Users]

Additional Pricing Details

Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$0.08 Per Minute Per Caller

OpenVoice Editions & Modules

Edition

Basic Plan	$0.08¹

Per Minute Per Caller

Additional Pricing Details

—

Rating Summary

Mikogo

OpenVoice

Mikogo

OpenVoice

Likelihood to Recommend

Mikogo

OpenVoice

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Mikogo

OpenVoice

Cons

Mikogo

OpenVoice

Support Rating

Mikogo

OpenVoice

Alternatives Considered

Mikogo

OpenVoice

Return on Investment

Mikogo

OpenVoice

Screenshots

Mikogo

OpenVoice

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Mikogo Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

OpenVoice Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison