Mikogo is a great tool when you are in a pinch
October 29, 2019
Mikogo is a great tool when you are in a pinch
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mikogo
We don't use this tool very often because we have other tools that are very good at collaboration such as Microsoft Teams and Cisco Webex. However, when those options are not available for whatever reasons then Mikogo is a great go-to. It always gets the job done. Very easy to use and get both sides to connect and start collaborating. Another great feature is you don't need to install anything which is a big plus for when collaborating with users from security strict organizations.
- Collaboration audio/video - Very strong features. It simple and it just works as you expect. Especially multi-user collaboration capability.
- File sharing - Again, nothing fancy but works as advertised.
- Inexpensive- A single license allows for up to 25 participants and 3 concurrent calls. Even the free version is extremely capable and a good go-to option.
- It lacks some features that could be useful for providing remote technical support but it is never meant to be a remote support tool, it is a collaboration tool.
- Can't really find anything bad to say about this product. I was never in a scenario where I thought something is not working as expected or can't find a feature or can't figure out how to do something.
- It is a very helpful backup tool for collaboration.
- It doesn't have all the bells and whistles like Teams but its also much cheaper and much better performance than Skype.
its a smaller tool than Teams and Skype and definitely don't have as much features. It is a tool for smaller organizations not big enterprises.
Do you think Mikogo delivers good value for the price?
Yes
Are you happy with Mikogo's feature set?
Yes
Did Mikogo live up to sales and marketing promises?
Yes
Did implementation of Mikogo go as expected?
Yes
Would you buy Mikogo again?
Yes