Mikogo vs. Panda Patch Management

Given its narrow focus and inability to do that well, I cannot think of a scenario where Mikogo would be a fit. This software only provides 'attended' remote sessions whereby the person presenting their screen must also approve the connection of the user attempting to view or control their screen. While this has its place, it did not perform well in this limited scope.

Incentivized

Perfect for medium-to-large enterprises where endpoint management becomes complex, the tool helps maintain security and monitor issues detected on workstations and/or threats via the web, USB, etc. I do not recommend this tool for small businesses, however, due to its high annual licensing cost—an aspect of the product that could stand to be improved.

Incentivized

• Collaboration audio/video - Very strong features. It simple and it just works as you expect. Especially multi-user collaboration capability.
• File sharing - Again, nothing fancy but works as advertised.
• Inexpensive- A single license allows for up to 25 participants and 3 concurrent calls. Even the free version is extremely capable and a good go-to option.

Incentivized

• Control of removable devices, Bluetooth, and others.
• Web access control.
• Real-time threat detection.

Incentivized

• Customer Support. Blog based and slow to respond
• Free version is limited

Incentivized

• Schedule patch application times.
• Manage Windows updates.
• Manage computer drivers, allowing for their removal.

Incentivized

I believe the tool could be improved by adding additional features—particularly for operating system update management, such as the ability to create management groups—thereby centralizing all patch management in a single console and enhancing agility and security for workstations. It could also include a dashboard to notify users of new patches, centralize news about critical software patches, and so on.

Incentivized

I have not had to use their support for anything other than setup.

Incentivized

Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.

Incentivized

Panda features a faster, more intuitive management console with settings that are easy for network administrators to understand, thereby enabling them to utilize the tool's full range of capabilities. Panda also consumes significantly less RAM, in contrast to the high memory usage associated with Trend on desktops.

Incentivized

• Saves time and money in travel expenses to support remote locations for IT purposes.

Incentivized

• Avoid/reduce production stoppages due to station unavailability.
• Control internal web access, improving internet usage management.
• By anticipating shutdowns caused by threats, you are indirectly contributing to the company's ROI.

Incentivized