Mikogo vs. Parallels Desktop for Mac

Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days

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Parallels is great for an end user that is primarily a macOS user, but occasionally needs Windows access to a specific application or service that is Windows only, or Windows primarily. It obviates the need for multiple desktop units or remote VMs where spin up time is an issue. It is not quite perfect due to the ARM version of Windows requirement, but that particular case is common to all ARM use of Windows.

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• Inexpensive
• Simple interface
• Menus and prompts were clear

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• The configurations & space allocations can be done on parallels.
• It integrates very well with the Mac; copying/pasting and sharing files can be done between the two platforms - Windows/Mac.
• It supports virtual machines, Touch-ID (which works on Mac and will work on Windows, too), and bridges the gap between two operating systems.

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• I'd like to be able to record a session easier.

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• Having to buy a new upgrade whenever Apple updates the OS with its yearly releases seems a bit excessive.
• The integration features between Windows and Mac are enabled by default, which can clutter both sides; I would rather it was not default.

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Users are familiar with the application which will keep us going for a little while. However since we are seeing a decline for a need for the software, I wouldn't be surprised to find that this answer changes dramatically in the near future. We would probably keep it to some extent, but we would probably reduce our licensing count.

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It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)

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I do not have any experience with Mikogo's support as I have never experienced any problem with it.

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The Parallels documentation and support websites are great. I have not had much use for them, but a cursory check shows richly documented features aimed at both the layperson and the power user or software developer. Their website is well-designed and information is easy to find, and their list of known issues as well as bugfixes on point releases is clear and transparent. They aren't trying to hide any of the limitations of their software, and seem to be regularly updating it to fix new bugs that arise with Mac OS X updates.

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The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.

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Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.

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Main two features that made the balance decission go to the Parallels Desktop were the possibility to pause the Windows partition easily (allowing to consume less resources in Mac and save battery) and the other one is the user interface feature called "Coherence" with allows you to show the Windows application windows as if they were native to the macOS, allowing for a better user experience.

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• Zero positive impact
• Spend just a little more with products like AnyDesk and get some real ROI
• Short term, the product can be used on a trial basis (or at least it was available as a trial)

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• Saves money on having to buy a Windows and MacBook, as the MacBook can run almost 99% of all Windows software and usually run it faster and share between your MacBook transparently.
• Gives employers the most flexibility with regards to which OS to adopt across an enterprise
• We are a media company and everyone uses Macs in our industry, Fortune 500 companies also use Windows and MS Project, Parallels gives you the most flexibility for almost all of these use cases
• Improves efficiency as the MacBook Pro M3 systems are much faster than some of the fastest corporate issued Windows laptops. What takes me 3-10 seconds for a video export can take 5 minutes on a similar Windows laptop

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info