MileIQ vs. Zoho Expense

MileIQ is a great tool for users that need to track their own business mileage to claim on expense reports. The phone app is easy to set up and use when classifying drives. it will occasionally ask you if you want to auto-classify frequent drives to further minimize the manual tasks of tracking mileage.

Incentivized

easy of use for the end users as well as to manage. The option to add new categories (expenses) and have the end users use them immediately is wonderful. The ease of creating a new user as well as customer support has been great. The customer support while having issues has been quick to resolve any issues

Incentivized

• track mileage very accurately
• easily categorize business versus personal trips
• reports are quite simple to generate and forward to DEXT
• settings are easy to set-up for proper government approved mileage rates

• The program will notify users if they have entered a duplicate charge.
• Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.

Incentivized

• Integrate the paid version's admin console into the phone app for easier management.

Incentivized

• Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
• More room for customization by department. My service department needs different categories of expenses then my sales department.

Incentivized

MileIQ is extremely easy to use. The phone app has a great flow. Drive classification can be as easy as swiping left and right. Users can access their reports in 2-3 steps. The admin console is easy to navigate and makes it simple to invite new users and remove old ones.

Incentivized

Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits

Incentivized

The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)

Incentivized

We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to continued issues with being able to accurately import credit card charges and organize them correctly be team member. Creating some confusion among users.

Incentivized

• Very automated, less than 10 minutes a week to categorize drives, another 10 minutes at the end of the month to create a report. Easy and efficient use of employee time.
• Easily integrates with our Expense Management System and Accounting packages
• No manual intervention at all required by employees - no tracking required on their part.

• We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
• Positive ROI is that team members spend less time on expense reports due to the ease of reporting
• Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.

Incentivized